Install says cant write value to key

G

Guest

I have xp pro fully updated and running fine but when i try to install
Windows Defender i keep getting the same error:

"COULD NOT WRITE VALUE WINDOWS DEFENDER TO KEY
\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN. VERIFY THAT YOU HAVE
SUFFICIENT ACCESS TO THAT KEY,OR CONTACT YOUR SUPPORT PERSONAL"

I have 3 computers all with xp pro all built by me the other 2 computers had
no problems only this one gets that error.I have run 2 different anti virus
program as well as 4 malware\spyware programs that say this computer is clean
I have never had any problems installing any software on this computer only
Windows Defender has a problem please help.
 
G

Guest

Hello Gunsumoa,

It´s important to clean out your temporarily "junk yard"
and then to use a program such as CCleaner or HDCleaner for total cleaning.

Try with CCleaner and or HDCleaner for a more thorough cleaning, running in
safe mºde.

Ccleaner - http://www.ccleaner.com
http://www.ccleaner.com/downloadbuilds.asp

Note, When you install Ccleaner, uncheck the Yahoo toolbar option.
Note, in Options, Advanced, uncheck - Only delete files in Windows folders
older than 48 hours.
Note: uncheck Windows Defender in the applications.
Do a scan with all the check marks on.
Open Ccleaner and press "Windows" "Aplications" and Run Cleaner from the
menu choose 'Issues' and then press scan for issues, Repair any fºund.
Run twice Ccleaner, the same as above,until you get “0 bytes to be removedâ€.

http://home.tiscali.de/zdata/hdcleaner_e.htm
Read Review at MajorGeeks

Whatever you do, (installing and updateting or unistalling) always as a
administratºr.
This is the key!
The installation as an admin is not enough.
You needed to login as an Adm!n!stratºr.

Can you gº to Windows Update, select Express (Get high-priority updates),
and apply all offered updªtes
http://update.microsoft.com

Once that is finished, can you verify the update installs? There are many
pre-requisite files which are needed from windows update and signature update
with windows defender will fail until you hªve these f!les.


Install Windows Installer 3.1 v2 (3.1.4000.2435) is availªble here:
http://support.microsoft.com/kb/893803
Locate your file msi.dll (with search if you are not sure where it's
located) and confirm what the version is, either from it's properties or just
passing your cursor over it. If it's not the latest which is 3.1.4000.2435,
then:
http://support.microsoft.com/kb/893803/

I'd recommend re-downloading WD, and saving to a known location--like the
desktop.

After the download is complete, disable real-time protection by your
antivirus for long enough to do the installation. please disable or turn off
as much other software that always runs as you can--real time antivirus
scanning, any other antispyware software, (Stop all programs that are open in
the bottom taskbar)

This may be worth trying in your cªse.

For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.

Еиçеl
--
 
G

Guest

How do you log in as Administrator when i turn the computer on it just boots
up and goes to the desktop i never get a choice to log in as an administrator?
 
G

Guest

Hi Gunsumoa,

Aparently you are the only user in that PC, so you are the Adm.

What about the other steps?
 
G

Guest

I downloaded the programs you said to and followed your instructions with no
change also disabled antivirus and any spyware programs by doing a Clean
Boot.This computer has never had Windows Defender installed.I also now
noticed the same error when i tried to install Nero 7 (which also has never
been installed before) I get the same cannot write value to key error but I
have no problem at all installing any game from the newest to the
oldest.Should i try to install in safe mode or is that a bad idea I really
dont know what to do at this point I need some magic help heh.
 
M

Michael Walraven

It may be some program that is protecting you from spyware/virus or it could
be a spyware/virus.
The run key is a list of programs that run when you start the computer.
Navigate to this key using regedit. Warning screw up with regedit and you
will be sorry so be careful.

If you right click on this key you will be able to check permissions. The
permissions for administrators (Desktop\administrators)
should be Full Control - allow, and Read - Allow. If it appears that you do
not have permissions at this key
you could check the boxes but I suggest you come back here with how your
permissions are set for another round of advise.
Again messing with the permissions can get your machine pretty messed up.

Michael
 

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