Install of Windows XP blocked

G

Guest

I am new to these newsgroups and first put this question in the general section. Sorry about that. I think it belongs here. I am trying to upgrade my Windows 98SE computer to Windows XP. When I start the upgrade-install of Windows XP, the Windows XP install program checks my computer for programs that will block the Windows XP install, before Windows XP is installed. In the report of that checking process, I received a message on the screen that GoBack has to be uninstalled before the Windows XP upgrade-install process can continue. However, before trying to install Windows XP, I had already uninstalled GoBack in the add/remove programs list in the Control Panel and then rebooted my computer. At tha tpoint, GoBack no longer appeared in my add/remove programs list. Yet, I still receive the message during the install of Windows XP that GoBack needs to be uninstalled. Also, after uninstalling GoBack, I checked the registry for any GoBack entries but I couldn't find any of them. Perhaps I missed some.
Since I already uninstalled GoBack from the add/remove programs list in the Control Panel, what else do I need to do, so that GoBack does not block my upgrade installation of Windows XP?
Thanks.
Richard
 
M

Miss Perspicacia Tick

Doowopper said:
I am new to these newsgroups and first put this question in the
general section. Sorry about that. I think it belongs here. I am
trying to upgrade my Windows 98SE computer to Windows XP. When I
start the upgrade-install of Windows XP, the Windows XP install
program checks my computer for programs that will block the Windows
XP install, before Windows XP is installed. In the report of that
checking process, I received a message on the screen that GoBack has
to be uninstalled before the Windows XP upgrade-install process can
continue. However, before trying to install Windows XP, I had already
uninstalled GoBack in the add/remove programs list in the Control
Panel and then rebooted my computer. At tha tpoint, GoBack no longer
appeared in my add/remove programs list. Yet, I still receive the
message during the install of Windows XP that GoBack needs to be
uninstalled. Also, after uninstalling GoBack, I checked the registry
for any GoBack entries but I couldn't find any of them. Perhaps I
missed some. Since I already uninstalled GoBack from the add/remove
programs list in the Control Panel, what else do I need to do, so
that GoBack does not block my upgrade installation of Windows XP?
Thanks.
Richard
Click to expand...

Actually you're /still/ in the wrong group. Please repost to
microsoft.public.windowsxp.setup_deployment. This group is really for isses
with the Help and Support feature (though it's been hijacked).
 
M

Michael D. Alligood

Another helpful post from Miss Perspicacia Tick!

Richard as you probably know, GoBack is a Symantec product. Since you feel
comfortable browsing through the registry , do a search for Symantec.

Please do not do this if you have other Symantec products on your PC (i.e.
Anti-Virus, SystemWorks, Ghost, etc...)

Please use caution when editing the registry.

--
Best of luck!

Michael D. Alligood
MCSA, MCP, CCNA, A+,
Network+, i-Net+, CIW A, CIW CI
 
B

bud

Doowopper said:
I am new to these newsgroups and first put this question in the general
Click to expand...
section. Sorry about that. I think it belongs here. I am trying to upgrade
my Windows 98SE computer to Windows XP. When I start the upgrade-install of
Windows XP, the Windows XP install program checks my computer for programs
that will block the Windows XP install, before Windows XP is installed. In
the report of that checking process, I received a message on the screen that
GoBack has to be uninstalled before the Windows XP upgrade-install process
can continue. However, before trying to install Windows XP, I had already
uninstalled GoBack in the add/remove programs list in the Control Panel and
then rebooted my computer. At tha tpoint, GoBack no longer appeared in my
add/remove programs list. Yet, I still receive the message during the
install of Windows XP that GoBack needs to be uninstalled. Also, after
uninstalling GoBack, I checked the registry for any GoBack entries but I
couldn't find any of them. Perhaps I missed some.
Since I already uninstalled GoBack from the add/remove programs list in
Click to expand...
the Control Panel, what else do I need to do, so that GoBack does not block
my upgrade installation of Windows XP?
Thanks.
Richard
Click to expand...

Goback has to be disabled or turned off first. Then reboot and uninstall it.
 
N

neil

Have you checked to make sure the goback folder has been deleted, you never
know if the folders still there that may be what the XP install is
detecting.

All the best
Neil
Doowopper said:
I am new to these newsgroups and first put this question in the general
Click to expand...
section. Sorry about that. I think it belongs here. I am trying to upgrade
my Windows 98SE computer to Windows XP. When I start the upgrade-install of
Windows XP, the Windows XP install program checks my computer for programs
that will block the Windows XP install, before Windows XP is installed. In
the report of that checking process, I received a message on the screen that
GoBack has to be uninstalled before the Windows XP upgrade-install process
can continue. However, before trying to install Windows XP, I had already
uninstalled GoBack in the add/remove programs list in the Control Panel and
then rebooted my computer. At tha tpoint, GoBack no longer appeared in my
add/remove programs list. Yet, I still receive the message during the
install of Windows XP that GoBack needs to be uninstalled. Also, after
uninstalling GoBack, I checked the registry for any GoBack entries but I
couldn't find any of them. Perhaps I missed some.
Since I already uninstalled GoBack from the add/remove programs list in
Click to expand...
the Control Panel, what else do I need to do, so that GoBack does not block
my upgrade installation of Windows XP?
 
M

Miss Perspicacia Tick

Michael said:
Another helpful post from Miss Perspicacia Tick!

Richard as you probably know, GoBack is a Symantec product. Since you
feel comfortable browsing through the registry , do a search for
Symantec.

Please do not do this if you have other Symantec products on your PC
(i.e. Anti-Virus, SystemWorks, Ghost, etc...)

Please use caution when editing the registry.
Click to expand...

As you have me killfiled (and it was perfectly helpful - this isn't the
group for setup issues) I'm surprised you saw it. I can't see how your post
was helpful either. You are an idiot.
 
M

Michael D. Alligood

Thx PCyr...

--
Best of luck!

Michael D. Alligood
MCSA, MCP, CCNA, A+,
Network+, i-Net+, CIW A, CIW CI
 
P

PCyr

If you wanna thank me, do the same. Just make sure to include the headers
of the message. For example here post would be this:

From: "Miss Perspicacia Tick" <[email protected]>
Newsgroups: microsoft.public.windowsxp.help_and_support
References: <[email protected]>
<[email protected]>
<[email protected]>
Subject: Re: Install of Windows XP blocked
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X-Abuse-Info: Please be sure to forward a copy of ALL headers
X-Abuse-Info: Otherwise we will be unable to process your complaint
properly.
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Xref: TK2MSFTNGP08.phx.gbl
microsoft.public.windowsxp.help_and_support:463333
Another helpful post from Miss Perspicacia Tick!

Richard as you probably know, GoBack is a Symantec product. Since you
feel comfortable browsing through the registry , do a search for
Symantec.

Please do not do this if you have other Symantec products on your PC
(i.e. Anti-Virus, SystemWorks, Ghost, etc...)

Please use caution when editing the registry.
Click to expand...

As you have me killfiled (and it was perfectly helpful - this isn't the
group for setup issues) I'm surprised you saw it. I can't see how your post
was helpful either. You are an idiot.


--
Paul Cyr

-----

The Debate Continues... www.xvsxp.com

Protect Yourself and Others...
http://www.microsoft.com/athome/security/protect/
-----
 

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