Install of SP3 problems

[The Seabat]

Have a Sony VIAO desktop with Windows XP Home SP1 loaded. Intel CPU
and 512mb RAM. I tried loading SP3 from the exe file that I downloaded
from the Microsoft web site. It complained that it couldn't backup a
msscp.dll file from \Windows\system32 folder, but it let me ignor/skip
it and go ahead with the install anyway. After the first boot the
system hung on the black screen with the cursor for a long time (4
min). This was a fresh instal. When it finished booting (finally!) it
was slower than snot. And most of the text in program windows and
control panel was missing?? Even the text under desktop icons. I
checked during and after the instal, that msscp.dll was there the
whole time.

Reinstalled and started from scratch again. This time I loaded SP2 and
got the same warning about the msscp.dll file and went ahead and
installed any how. Everything seems to be working fine. Loaded all her
programs up and not a hitch! So what happened and what the hell is
this msccp.dll file and why can't I load SP3 onto this machine?

Yes, there was plenty of hard drive space. I had defragged after the
initial install of WinXP. I'm half tempted to leave this puppy sitting
at SP2 and forget this SP3 fandango. Any ideas/help?? Thanks.

The Seabat

 

[Jerry Ed]

Windows XP Service Pack 2 (SP2) or Windows XP Service Pack 1a (SP1a)
must be preinstalled before you install Windows XP Service Pack 3 (SP3).
http://support.microsoft.com/kb/322389/EN-US/

Differences between Windows XP Service Pack 1 (SP1) and Service Pack 1a
(SP1a).
http://support.microsoft.com/kb/813926

My Windows XP CD came with SP2, so I didn't have any problems installing
SP3,
except for one. I got the error message "Access is denied - Service Pack
installation did not complete".

This problem was fixed by following instructions under "ADVANCED
TROUBLESHOOTING",
"Let me fix it myself" at http://support.microsoft.com/kb/949377.

It took 12 minutes for the fix to run.
Then the second attempt to install SP3 was successful.

JE

 

[Thee Chicago Wolf [MVP]]

Have a Sony VIAO desktop with Windows XP Home SP1 loaded. Intel CPU

and 512mb RAM. I tried loading SP3 from the exe file that I downloaded
from the Microsoft web site. It complained that it couldn't backup a
msscp.dll file from \Windows\system32 folder, but it let me ignor/skip
it and go ahead with the install anyway. After the first boot the
system hung on the black screen with the cursor for a long time (4
min). This was a fresh instal. When it finished booting (finally!) it
was slower than snot. And most of the text in program windows and
control panel was missing?? Even the text under desktop icons. I
checked during and after the instal, that msscp.dll was there the
whole time.

Reinstalled and started from scratch again. This time I loaded SP2 and
got the same warning about the msscp.dll file and went ahead and
installed any how. Everything seems to be working fine. Loaded all her
programs up and not a hitch! So what happened and what the hell is
this msccp.dll file and why can't I load SP3 onto this machine?

Yes, there was plenty of hard drive space. I had defragged after the
initial install of WinXP. I'm half tempted to leave this puppy sitting
at SP2 and forget this SP3 fandango. Any ideas/help?? Thanks.

The Seabat

Try installing SP3 in Safe Mode. Usually anything that gives you
problems in normal mode won't prevent SP3 from installing.

- Thee Chicago Wolf [MVP]

 

[PA Bear [MS MVP]]

If you're running WinXP SP1, you can't possibly have a functional anti-virus
application running on that box.

See...

Cleaning a Compromised System
http://technet.microsoft.com/en-us/library/cc700813.aspx

Back-up any personal data (none of which should be considered 100%
trustworthy at this point) then format the HDD & do a clean install of
Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT
fix this!

HOW TO do a clean install of WinXP: See
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in
http://support.microsoft.com/kb/978307

After the clean install, you will have the equivalent of a "new computer" so
take care of EVERYTHING on the following page BEFORE otherwise connecting
the machine to the internet or a local network (i.e., other computers) AND
BEFORE connecting a flash drive, SDCard, or any other external drive to the
computer:

4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx

Other helpful references include:

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

Tip: After getting the computer fully-patched, download/install KB971029
manually before connecting any external drive to the computer:
http://support.microsoft.com/kb/971029

NB: Any Norton or McAfee free-trial that came preinstalled on the computer
when you bought it will be reinstalled (but invalid) when Windows is
reinstalled. You MUST uninstall the free-trial AND download/run the
appropriate removal tool BEFORE installing any updates, Windows Service
Packs or IE upgrades AND BEFORE installing your new anti-virus application
(which will require WinXP SP3 to be installed).

Norton Removal Tool
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer Products Removal Tool
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

 

[The Seabat]

The machine has not been connected to the net yet, so why would I need
a functional anti-virus installed? I figure that can wait 'till I'm
ready to connect. WinXP SP1 is installed via the hidden partition on
the hard drive. I have SP2 on a MS disc and I have downloaded SP3 in
both the exe version and an ISO with which I made an install CD. The
exe version is on a thumb drive. When the recovery of Windows is
finished it starts the program instal (have not found a way to stop
this yet!!) it allows me to NOT install McAfee. So there is no
anti-virus at all, except for a portable Clamwin version on my thumb
drive.

Update: I have installed XP again and successfully (or so it appears)
installed SP2. I still had the warning about that pesky msscp.dll
file, but again, I clicked on skip it for backup. So far Windows is
running fast and smooth. I am debating whether or not to try
installing SP3 or just spend a weekend using the tedious Microsoft
Update page to install each and every update!

 

[PA Bear [MS MVP]]

The machine has not been connected to the net yet, so why would I need
a functional anti-virus installed?...

Well, you didn't tell us that in your first post, did you?

Update: I have installed XP again and successfully (or so it appears)
installed SP2...

If you'd read
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b,
you'd have known that you could skip SP2 and just install SP3 & all post-SP3
updates.

 

[Barry Schwarz]

On Fri, 10 Sep 2010 07:45:12 -0500, The Seabat

snip

The machine has not been connected to the net yet, so why would I need
a functional anti-virus installed? I figure that can wait 'till I'm
ready to connect. WinXP SP1 is installed via the hidden partition on

An anti-virus program will also protect your system if you ever mount
any contaminated media, such as CDs, DVDs, USB drive, etc.

 

[The Seabat]

No, I didn't. My bad. And the question was not meant as a smart ass
reply. I still would like to know why. SP2 is a disc I got directly
from Microsoft and SP3 (both styles) were downloaded from the
Microsoft web site. Both were scanned by my anti-virus on my machine,
not the Sony. Every thing else is being installed from the recovery
partition on the hard drive.

I knew that before I started. That's what I did the first time when
everything turned out crappy. I installed SP3 right on top of the
original SP1.
This time I installed SP2 on top of SP1 and so far so good. Still
leery about installing SP3 on this box. I'm getting tired of install
Windows on this thing! <smile>

 

[PA Bear [MS MVP]]

No, I didn't. My bad. And the question was not meant as a smart ass
reply. I still would like to know why. SP2 is a disc I got directly
from Microsoft and SP3 (both styles) were downloaded from the
Microsoft web site. Both were scanned by my anti-virus on my machine,
not the Sony. Every thing else is being installed from the recovery
partition on the hard drive.


I knew that before I started. That's what I did the first time when
everything turned out crappy. I installed SP3 right on top of the
original SP1.
This time I installed SP2 on top of SP1 and so far so good. Still
leery about installing SP3 on this box. I'm getting tired of install
Windows on this thing! <smile>

Why do you keep having to (re)install Windows? I've never had to do so.

 

[BillW50]

Let's just call it a fetish! I don't like having a brand new install
that has to be screwed with to get it to work right. After a fresh
install a box should be a mean, lean, smoking machine, not having to
use a crutch right off the bat.

I totally agree with you. Nothing like a fresh system. It is like buying
a brand new system without the expense. ;-)

 

[PA Bear [MS MVP]]

The Seabat wrote:

Let's just call it a fetish! I don't like having a brand new install
that has to be screwed with to get it to work right. After a fresh
install a box should be a mean, lean, smoking machine, not having to
use a crutch right off the bat.

Next time around, do it the right way & chances are you'll never need to do
it again. See
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/0793bb06ff33558f