SP3 Fails to install

B

barnegatdx

tried to install XP SP3 last night,

after jumping through hoops it indicated it had failed to install.

System information says I have SP2

Windows update says I should install SP3 but it's "O" Bytes in size

1:) how do I check the error log on SP3 install, and go on from
there ?

2:) ?

Thanks

BarnegatDx
 
B

barnegatdx

ERROR LOG FROM SP3 Update Failure


REPORT EVENT: {0DD97AF0-0BF0-4584-909B-E0A6
6B58E067} 2008-06-22 01:19:23:437-0400 1 147 101
{00000000-0000-0000-0000-000000000000} 0 0

AutomaticUpdates Success Software Synchronization
Windows Update Client successfully detected 0 updates.

2008-06-22 01:27:58:953 1860 328 Handler Install completed with
0x80070005.

2008-06-22 01:27:58:968 1860 be8 Handler FATAL: UH: 0x80070005:
InstallOrUninstallThread failed in
CUHWindowsPatchHandler::HandleSingleUpdate
2008-06-22 01:27:58:968 1860 be8 Handler : WARNING: Install
completed: result type = 0x0, installer error = True, error =
0x80070005, disabled until reboot = Yes, reboot required = No
2008-06-22 01:27:58:968 1860 be8 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in
CUHWindowsPatchHandler::HandleMultipleUpdates
2008-06-22 01:27:58:968 1860 be8 Handler :::::::::
2008-06-22 01:27:58:968 1860 be8 Handler :: END :: Handler: Windows
Patch Install
2008-06-22 01:27:58:968 1860 be8 Handler :::::::::::::
2008-06-22 01:28:00:453 1372 748 Agent *********
2008-06-22 01:28:00:453 1372 748 Agent ** END ** Agent: Installing
updates [CallerId = WindowsUpdate]
2008-06-22 01:28:00:453 1372 748 Agent *************
2008-06-22 01:28:00:453 1372 36c AU AU setting pending client
directive to 'Reboot Pending'
2008-06-22 01:28:00:468 2868 db4 COMAPI >>-- RESUMED -- COMAPI:
Install [ClientId = WindowsUpdate]
2008-06-22 01:28:00:468 1372 36c AU Triggering Offline detection (non-
interactive)
2008-06-22 01:28:00:468 2868 db4 COMAPI - Install call complete
(succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted =
0)
2008-06-22 01:28:00:468 2868 db4 COMAPI - Reboot required = Yes
2008-06-22 01:28:00:468 2868 db4 COMAPI - WARNING: Exit code =
0x00000000; Call error code = 0x80240022
2008-06-22 01:28:00:468 2868 db4 COMAPI ---------
2008-06-22 01:28:00:468 2868 db4 COMAPI -- END -- COMAPI: Install
[ClientId = WindowsUpdate]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

- Any ideas out there as how to proceed . .?
 
B

barnegatdx

Well, I put my XP through a series of tests:

Notepad - OK
3 types Browsers - OK
AOL - OK
Folding At Home - OK
MS Word - OK
Performance test 6.1 - OK
CPU & memory tests - OK

Probably something broken in there, but will wait a few months to try
it again

Nice day outside, will take a walk . .

:)
 
B

Bob Harris

A few follow-up notes:

1. The ISO image is 544 Meg. It downloaded for me in about 13 minutes on a
cable modem.

2. To get the image onto a CD, do NOT copy&paste or drag&drop or similar.
Use software that supports burn-from-image. Both Nero and Easy CD Creator
can do this.

3. Before installing, run CHKDSK /F on C: and reboot the PC. Wait until
all disk activity has stopped, possibly as much as a minute after you see
the XP logo. Turn off all user programs, turn off antivirus, turn off
GOBACK (if you have it). Be sure that you have at least 1 Gig of free space
on C:; you won't need all of that, but better to have some extra room than
not enough.

4. Install SP3. Reboot. Then, run XP update to get post-SP3 patches.

5. Rerun CHKDSK /F on C: and reboot.

6. Run defrag.

7. Share the SP3 CD with friends. That will save them from having to
download and burn it. After all, it is offered free to anyone who wants it.
 
B

barnegatdx

A few follow-up notes:

1.  The ISO image is 544 Meg.  It downloaded for me in about 13 minutes on a
cable modem.

2.  To get the image onto a CD, do NOT copy&paste or drag&drop or similar.
Use software that supports burn-from-image.  Both Nero and Easy CD Creator
can do this.

3.  Before installing, run CHKDSK /F on C: and reboot the PC.  Wait until
all disk activity has stopped, possibly as much as a minute after you see
the XP logo.  Turn off all user programs, turn off antivirus, turn off
GOBACK (if you have it).  Be sure that you have at least 1 Gig of free space
on C:; you won't need all of that, but better to have some extra room than
not enough.

4.  Install SP3.  Reboot.  Then, run XP update to get post-SP3 patches.

5.  Rerun CHKDSK /F on C: and reboot.

6.  Run defrag.

7.  Share the SP3 CD with friends.  That will save them from having to
download and burn it.  After all, it is offered free to anyone who wants it.
Click to expand...


May do that ( get the CD)
thanks!
 
P

PA Bear [MS MVP]

[Crossposted to WU newsgroup]

Error message when you try to install Windows XP Service Pack 3: "Access is
denied" or "Service Pack installation did not complete"
http://support.microsoft.com/kb/949377

========================
WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717
========================
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

.. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

.. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

.. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

ERROR LOG FROM SP3 Update Failure


REPORT EVENT: {0DD97AF0-0BF0-4584-909B-E0A6
6B58E067} 2008-06-22 01:19:23:437-0400 1 147 101
{00000000-0000-0000-0000-000000000000} 0 0

AutomaticUpdates Success Software Synchronization
Windows Update Client successfully detected 0 updates.

2008-06-22 01:27:58:953 1860 328 Handler Install completed with
0x80070005.

2008-06-22 01:27:58:968 1860 be8 Handler FATAL: UH: 0x80070005:
InstallOrUninstallThread failed in
CUHWindowsPatchHandler::HandleSingleUpdate
2008-06-22 01:27:58:968 1860 be8 Handler : WARNING: Install
completed: result type = 0x0, installer error = True, error =
0x80070005, disabled until reboot = Yes, reboot required = No
2008-06-22 01:27:58:968 1860 be8 Handler FATAL: UH: 0x8024200b:
HandleSingleUpdate failed in
CUHWindowsPatchHandler::HandleMultipleUpdates
2008-06-22 01:27:58:968 1860 be8 Handler :::::::::
2008-06-22 01:27:58:968 1860 be8 Handler :: END :: Handler: Windows
Patch Install
2008-06-22 01:27:58:968 1860 be8 Handler :::::::::::::
2008-06-22 01:28:00:453 1372 748 Agent *********
2008-06-22 01:28:00:453 1372 748 Agent ** END ** Agent: Installing
updates [CallerId = WindowsUpdate]
2008-06-22 01:28:00:453 1372 748 Agent *************
2008-06-22 01:28:00:453 1372 36c AU AU setting pending client
directive to 'Reboot Pending'
2008-06-22 01:28:00:468 2868 db4 COMAPI >>-- RESUMED -- COMAPI:
Install [ClientId = WindowsUpdate]
2008-06-22 01:28:00:468 1372 36c AU Triggering Offline detection (non-
interactive)
2008-06-22 01:28:00:468 2868 db4 COMAPI - Install call complete
(succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted =
0)
2008-06-22 01:28:00:468 2868 db4 COMAPI - Reboot required = Yes
2008-06-22 01:28:00:468 2868 db4 COMAPI - WARNING: Exit code =
0x00000000; Call error code = 0x80240022
2008-06-22 01:28:00:468 2868 db4 COMAPI ---------
2008-06-22 01:28:00:468 2868 db4 COMAPI -- END -- COMAPI: Install
[ClientId = WindowsUpdate]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

- Any ideas out there as how to proceed . .?






tried to install XP SP3 last night,

after jumping through hoops it indicated it had failed to install.

System information says I have SP2

Windows update says I should install SP3 but it's "O" Bytes in size

1:) how do I check the error log on SP3 install, and go on from
there ?

2:) ?

Thanks

BarnegatD
Click to expand...
Click to expand...
 
T

Thee Chicago Wolf

tried to install XP SP3 last night,
after jumping through hoops it indicated it had failed to install.

System information says I have SP2

Windows update says I should install SP3 but it's "O" Bytes in size

1:) how do I check the error log on SP3 install, and go on from
there ?

2:) ?

Thanks

BarnegatDx
Click to expand...

Did you read the following KB article for tips?
http://support.microsoft.com/kb/949377

- Thee Chicago Wolf
 

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