Install Issue w/ XP SP3 RTM

J

Jim

I currently have Service Pack 3. v.3311 installed. I beleive this is RC2
that was available. I downloaded SP3 RTM today and went to install. Install
package extracts and checks current configuration. I get a error message that
the RTM version can not install until current version of SP3 is unstalled.
Here is where the problem comes in , Windows XP SP3 does not show up under
add remove programs. I need a sugestion on how to uninstall current version
of SP3.

Current configuration

XP Home
Version 2002
Service Pac 3. v.3311


Jim
 
J

Jerry

Open Explorer > Windows and see if one of the folders islisted as
\$NtServicePackUninstall$ - there should be an uninstall program in that
folder or maybe spuninst.exe
 
J

Jim

Thanks for the information. I looked and there is no $NtServicePackUninstall$
folder. This is probaly my main problem, there is no uninstall location or
data to fall back to. I looked at the article that Mark suggested and none of
the options would help either. Any further thoughts would be appreciated. I
may have shot my self in the foot about a month ago when I ran some clean up
software on the system. It appears to have done too good a job.


Jim
 
J

Jim

I still have the issue where I can't roll back current installed XP SP3 RC2.
The $NtServicePackUninstall$ folders were deleated by mistake. I downloaded
the full ver of sp3 316md that was released on 5-6-08. It still gives same
error that new package can not be instialled until existing one is removed.
Does anyone have any sugestions on rolling back the SP if previous restore
point is gone? I don't want to have to reinstall the os, I am afraid that
being stuck with RC2 I will not get the future updates as they come out.

Jim
 
J

ju.c

I would try installing the same version you are trying to remove again.
Then uninstall.


ju.c
 

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