Install failed

B

Bob B

I'm running XP Pro SP2 academic version. I've been having network issues for
awhile and thought reinstalling the network might fix things. I loaded the
install cd and when it came up elected install thinking I would have an
option to load windows components but that is a thing of the past. Windows
ran the complete install program. I tried to stop it by hitting the esc key
but to no avail. I was forced to allow it to run to the end. And herein lies
my problem. install froze on a light blue screen with an inoperable mouse.
After many minutes I figured it was dead. I hit reset and got the screen with
the boot choices: normal, last good and the safe choices. No matter what I
select windows keeps returning to the same screen. I've been reading some
posts with the same problem but nothing works. I've done bootcfg. I've been
to /michaelstevenstech.com, did fixmbr (probably a mistake!) nothing makes a
difference. The only thing that did anything helpful was how to turn off auto
restart on errors by pressing F8. Here is the error message I get:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check for viruses on your computer.
Remove any newly installed hard drives or hard drive controllers.
Check your hard drive to make sure it is properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then restart your
computer.

Technical Information:
*** STOP: 0x0000007B (0f78A6528,0XC0000034,0x00000000,0x00000000)

CHKDSK /F is not available to me.

This my boot.ini:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
]operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows XP
Professional" /noexecute=optin /fastcheck

Would greatly appreciate any help. I've been trying to repair this for about
a week now.
 
J

John John - MVP

Bob said:
I'm running XP Pro SP2 academic version. I've been having network issues for
awhile and thought reinstalling the network might fix things. I loaded the
install cd and when it came up elected install thinking I would have an
option to load windows components but that is a thing of the past. Windows
ran the complete install program. I tried to stop it by hitting the esc key
but to no avail. I was forced to allow it to run to the end. And herein lies
my problem. install froze on a light blue screen with an inoperable mouse.
After many minutes I figured it was dead. I hit reset and got the screen with
the boot choices: normal, last good and the safe choices. No matter what I
select windows keeps returning to the same screen. I've been reading some
posts with the same problem but nothing works. I've done bootcfg. I've been
to /michaelstevenstech.com, did fixmbr (probably a mistake!) nothing makes a
difference. The only thing that did anything helpful was how to turn off auto
restart on errors by pressing F8. Here is the error message I get:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check for viruses on your computer.
Remove any newly installed hard drives or hard drive controllers.
Check your hard drive to make sure it is properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then restart your
computer.

Technical Information:
*** STOP: 0x0000007B (0f78A6528,0XC0000034,0x00000000,0x00000000)

CHKDSK /F is not available to me.

This my boot.ini:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
]operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows XP
Professional" /noexecute=optin /fastcheck

Would greatly appreciate any help. I've been trying to repair this for about
a week now.

Boot to the Recovery Console and run Chkdsk /r When chkdsk is done
issue the FIXBOOT command and then exit and reboot.

John
 
B

Bob B

John John - MVP said:
Bob said:
I'm running XP Pro SP2 academic version. I've been having network issues for
awhile and thought reinstalling the network might fix things. I loaded the
install cd and when it came up elected install thinking I would have an
option to load windows components but that is a thing of the past. Windows
ran the complete install program. I tried to stop it by hitting the esc key
but to no avail. I was forced to allow it to run to the end. And herein lies
my problem. install froze on a light blue screen with an inoperable mouse.
After many minutes I figured it was dead. I hit reset and got the screen with
the boot choices: normal, last good and the safe choices. No matter what I
select windows keeps returning to the same screen. I've been reading some
posts with the same problem but nothing works. I've done bootcfg. I've been
to /michaelstevenstech.com, did fixmbr (probably a mistake!) nothing makes a
difference. The only thing that did anything helpful was how to turn off auto
restart on errors by pressing F8. Here is the error message I get:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check for viruses on your computer.
Remove any newly installed hard drives or hard drive controllers.
Check your hard drive to make sure it is properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then restart your
computer.

Technical Information:
*** STOP: 0x0000007B (0f78A6528,0XC0000034,0x00000000,0x00000000)

CHKDSK /F is not available to me.

This my boot.ini:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
]operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows XP
Professional" /noexecute=optin /fastcheck

Would greatly appreciate any help. I've been trying to repair this for about
a week now.

Boot to the Recovery Console and run Chkdsk /r When chkdsk is done
issue the FIXBOOT command and then exit and reboot.

John
.
Geeze-O-Pete! That got it going! When I saw your post I thought for sure I had already run fixboot. I know I ran chkdsk /r but maybe I did fixboot before chkdsk. Whatever, I ran what you said to run and windows started. That's all I wanted and now I'm happy! Windows looks to be a little out of date but that's minor, I can fix that!
Thanks alot for your help I was getting desperate.

Bob
 
J

John John - MVP

Bob said:
John John - MVP said:
Bob said:
I'm running XP Pro SP2 academic version. I've been having network issues for
awhile and thought reinstalling the network might fix things. I loaded the
install cd and when it came up elected install thinking I would have an
option to load windows components but that is a thing of the past. Windows
ran the complete install program. I tried to stop it by hitting the esc key
but to no avail. I was forced to allow it to run to the end. And herein lies
my problem. install froze on a light blue screen with an inoperable mouse.
After many minutes I figured it was dead. I hit reset and got the screen with
the boot choices: normal, last good and the safe choices. No matter what I
select windows keeps returning to the same screen. I've been reading some
posts with the same problem but nothing works. I've done bootcfg. I've been
to /michaelstevenstech.com, did fixmbr (probably a mistake!) nothing makes a
difference. The only thing that did anything helpful was how to turn off auto
restart on errors by pressing F8. Here is the error message I get:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check for viruses on your computer.
Remove any newly installed hard drives or hard drive controllers.
Check your hard drive to make sure it is properly configured and terminated.
Run CHKDSK /F to check for hard drive corruption, and then restart your
computer.

Technical Information:
*** STOP: 0x0000007B (0f78A6528,0XC0000034,0x00000000,0x00000000)

CHKDSK /F is not available to me.

This my boot.ini:

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
]operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows XP
Professional" /noexecute=optin /fastcheck

Would greatly appreciate any help. I've been trying to repair this for about
a week now.
Boot to the Recovery Console and run Chkdsk /r When chkdsk is done
issue the FIXBOOT command and then exit and reboot.

John
.
Geeze-O-Pete! That got it going! When I saw your post I thought for sure I had already run fixboot. I know I ran chkdsk /r but maybe I did fixboot before chkdsk. Whatever, I ran what you said to run and windows started. That's all I wanted and now I'm happy! Windows looks to be a little out of date but that's minor, I can fix that!
Thanks alot for your help I was getting desperate.

You're welcome, glad to see that you got it going again. Thanks for the
follow-up.

John
 

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