Toshiba Satellite


R

roger

I am trying to get a Toshiba Satellite Laptop going. I think the
model is either L505D-S5965 or PSLM0U-00F002 or PA3726U-1MPC.

It came to me without a hard drive, so I tried two Hitachi
HTS541680J9SA00 's that I have - 80GB SATA - and tried to install XP
SP3 from a working install CD. Both hard drives seem to work. At
the end of the initial file loadings, and before asking for hard drive
partition choices, the install fails with this SOD:

A problem has been detected and windows has been shut down to prevent
damage to your computer.

If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check for viruses on your computer. Remove any newly installed hard
drives or hard drive controllers. Check your hard drive to make sure
it is properly configured and terminated. Run CHKDSK /F to check for
hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

I need help on what I can try next. How can I 'check for viruses on
the computer' with only the BIOS? How can I 'run CHKDSK' without
access to DOS? How do I make sure the hard drive is properly
configured and terminated?

I would guess maybe my hard drives are bad - but both of them?

Thank you

Big Fred
 
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R

roger

Download a copy of Hiren's Boot CD or Ultimate Boot CD, boot from that and
you have all sorts of options. I'd start with deleting any/all partitions
and formatting drive. Also set BIOS to fail safe defaults. Then try
installing OS, also have you considered the XP disc may be dirty or
scratched?

Kenny Cargill

I already have a copy of Hiren's Boot CD - will try to find it and try
it. Thanks.

Big Fred
 
A

Anssi Saari

I am trying to get a Toshiba Satellite Laptop going. I think the
model is either L505D-S5965 or PSLM0U-00F002 or PA3726U-1MPC.

That last seems like a part number for a Toshiba PSU. I remember those
from when I was hunting down a properly small and light PSU for my small
and light Portege R500 a few years ago. Every seller on eBay spammed
every Toshiba PSU number in their ads and said they are
"compatible". Well, not compatible in weight and volume...
*** STOP: 0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

I need help on what I can try next.

Google tells me this could be the old issue that XP doesn't have SATA
drivers on the install CD. Surely you've run into this if you try to fix
broken computers? Usual thing is to make an install CD with the proper
drivers using nLite or even use a floppy drive during install if you
have one. Or set controller mode to IDE in BIOS, if there is such a
setting. Or install Windows Vista/7/8 instead since this system is
fairly new (2009)?
 
R

roger

I already have a copy of Hiren's Boot CD - will try to find it and try
it. Thanks.

Big Fred

Well, Hirens tells me that the drive is defective in several of its
tests. So I guess it is, and I will have to return it to Ebay source.
Dang!

Thanks


Big Fred
 
P

philo 

That last seems like a part number for a Toshiba PSU. I remember those
from when I was hunting down a properly small and light PSU for my small
and light Portege R500 a few years ago. Every seller on eBay spammed
every Toshiba PSU number in their ads and said they are
"compatible". Well, not compatible in weight and volume...


Google tells me this could be the old issue that XP doesn't have SATA
drivers on the install CD. Surely you've run into this if you try to fix
broken computers? Usual thing is to make an install CD with the proper
drivers using nLite or even use a floppy drive during install if you
have one. Or set controller mode to IDE in BIOS, if there is such a
setting. Or install Windows Vista/7/8 instead since this system is
fairly new (2009)?


I've seen that before and...
Setting the controller to IDE mode in the BIOS should do the trick.
It's obviously not a virus on a fresh install.
 
R

roger

I've seen that before and...
Setting the controller to IDE mode in the BIOS should do the trick.
It's obviously not a virus on a fresh install.


I have experienced that problem in the past also. This time I don't
think so. I ran my Hirens Boot CD against this, and its drive test
tells me that the drive is defective. So I guess it is. I sure hope
it isn't something stupid like the drive needing an MBR and not having
it or vice versa. The funny thing is, I was able to run DOS CHKDSK /F
via Hirens, and somehow finagled a NTFS format of the drive. All 80
GB of it. In fact, I can even do a DOS copy/paste of folders and
files into the drive. However, I still get the same SOD when I retry
an XP install.

Oh BTW - I did try a default reset in the BIOS.

Thanks

Big Fred
 
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P

philo 

On 12/12/2013 02:29 PM, (e-mail address removed) wrote:


I have experienced that problem in the past also. This time I don't
think so. I ran my Hirens Boot CD against this, and its drive test
tells me that the drive is defective. So I guess it is. I sure hope
it isn't something stupid like the drive needing an MBR and not having
it or vice versa. The funny thing is, I was able to run DOS CHKDSK /F
via Hirens, and somehow finagled a NTFS format of the drive. All 80
GB of it. In fact, I can even do a DOS copy/paste of folders and
files into the drive. However, I still get the same SOD when I retry
an XP install.

Oh BTW - I did try a default reset in the BIOS.

Thanks

Big Fred



Hirens is a great utility and if it said the drive is bad...it probably
is. I keep a few drives in my workshop that have failed diagnostics but
are still able to be formatted.
 
R

roger

Hirens is a great utility and if it said the drive is bad...it probably
is. I keep a few drives in my workshop that have failed diagnostics but
are still able to be formatted.

Surprised me, but I have two drives with the same characteristic that
way.

Thanks

Fred
 
P

philo 

Two - duplicates. I am going to borrow one from a neighbor to see the
effect.

Thanks again

BF


Since the hard drive failed the diagnostic, I don't see how a different
install cd is going to fix that????
 
R

roger

Since the hard drive failed the diagnostic, I don't see how a different
install cd is going to fix that????



I agree. Sometimes desperate people do desperate things.

Big Fred
 
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P

philo 

I agree. Sometimes desperate people do desperate things.

Big Fred



Yeah, when I repair things I try /all/ possibilities.


In the days before GPS, when I drove and got lost I usually even tried a
few more than existed.
 
R

roger

Yeah, when I repair things I try /all/ possibilities.


In the days before GPS, when I drove and got lost I usually even tried a
few more than existed.


Surprisingly, the neighbor's XP Installation CD did not fail! I
completed a quick test XP install on my laptop just fine.

Obviously, there must have been a difference 'tween his CD and mine.
I examined both, and it appeared that his contained XP stuff
(?drivers?) that mine does not. He says now that someone had
'slipstreamed' some of that with his install CD to make a new one.
He forgets who.

Problem solved.
Thanks all -
Big Fred
 
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R

roger

Sorry to hear that. I was reading on nLite this AM. I'll bet the
disk was made with that, adding XP drivers and such from another
source, and then making a new disk. Needless to say, a must in cases
like this. Side effect of the current lack of MS XP support? Vendors
are not even including what is needed for XP?

Oh well

Thanks again

BF
 

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