install business contact manager as administrator

[Guest]

After installing Business Contact Manager logged in as Administrator (as the
user does not have rights to install), I cannot see how/where to allow the
user to subsequently run business contact manager. The outlook was installed
previously, I now want to add this functionality.
Thanks

 

[Luther]

What's called the "First Use Wizard" runs when a user runs Outlook
after BCM is installed. The wizard asks the user if they want to use
BCM with that Mail profile, and if Yes, links the profile to a new BCM
database or a database another user has shared.

 

[Guest]

Hi Luther,

Thanks for the prompt response. Unfortunately, I didn't get the First Use
Wizard when I subsequently ran outlook. Outlook started okay, but exactly as
it was before, with no BCM info/options shown.
I tweaked user rights a little, and managed to get it installed okay, but
then I got the "Object reference not set to an instance of an object" error,
for which there is quite a bit of info in these forums. I've tried one
solution, unsuccessfully, so now I'm trying the reinstall of BCM V1, and then
I'll try an update to V2.

Thanks

 

[Luther]

Check to make sure that Outlook has the BCM addin installed and
enabled.

In the Registry

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.2

LoadBehavior should have a value of 3.