Instaling DVD ROM driver


G

Guest

Im trying to help my brother who is using Windows 2000 Pro - Recently lost
the drivers for his DVD-ROM (Samsung) - He went to Samsung and they offered a
file for download that requires several steps - First step is to run the
"fromdos.exe", which requires a reboot and to be run in Dos - Question here
is that it will not run, there is no response from Dos, is there any way that
we can run this?

I have another question - My brother was able to read what was in the
"fromdos.exe" and it was a flash update but only for CD-RW. I checked many of
the driver sites and found the same files for download and at some sites
there was even a DVD folder in the zip file but it was empty. Can I use
other DVD hardware drivers to run this Samsung DVD-ROM ?

As of now, we were able to use the drivers from the CD-Rom hardware to run
the DVD-ROM drive to read CDs.
 
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G

Gary Chanson

Dan said:
Im trying to help my brother who is using Windows 2000 Pro - Recently lost
the drivers for his DVD-ROM (Samsung) - He went to Samsung and they
offered a
file for download that requires several steps - First step is to run the
"fromdos.exe", which requires a reboot and to be run in Dos - Question
here
is that it will not run, there is no response from Dos, is there any way
that
we can run this?

I have another question - My brother was able to read what was in the
"fromdos.exe" and it was a flash update but only for CD-RW. I checked many
of
the driver sites and found the same files for download and at some sites
there was even a DVD folder in the zip file but it was empty. Can I use
other DVD hardware drivers to run this Samsung DVD-ROM ?

As of now, we were able to use the drivers from the CD-Rom hardware to run
the DVD-ROM drive to read CDs.

You don't need a special driver to run a DVD-ROM drive in Win2K. If it
doesn't work, there's probably something wrong with either the drive or the
motherboard or the drive isn't hooked up properly or the master/slave jumper
is set wrong. If all of these things check out but it still won't work, try
deleting the DVD-ROM device in the device manager and let Win2K re-detect
it.
 
G

Guest

Thank You very much Gary, believe it or not my brother works for Celestica
and has asked the same question from the IT professionals there, and they
replied with the same answer.
So, as I understand you and follow your advise, Win2k should detect the
DVD-ROM drive and allow it to play DVDs (I now see that this is the point I
should have stressed in my original note).

I should note that device manager detects the DVD-ROM device but it cannot
play DVDs.

Thanks again Gary
 
V

V Green

Dan said:
Thank You very much Gary, believe it or not my brother works for Celestica
and has asked the same question from the IT professionals there, and they
replied with the same answer.
So, as I understand you and follow your advise, Win2k should detect the
DVD-ROM drive and allow it to play DVDs (I now see that this is the point I
should have stressed in my original note).

I should note that device manager detects the DVD-ROM device but it cannot
play DVDs.

This is likely because he does not have DVD player software
installed, NOT becuse there's a problem with the drive.

W2K does not come with player software.
 
G

Gary Chanson

V Green said:
This is likely because he does not have DVD player software
installed, NOT becuse there's a problem with the drive.

W2K does not come with player software.

That depends on what he means by "play DVDs". You could well be right.
 
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G

Guest

Thanks guys, the player software was installed some time ago and was working
just fine. Samsung has finally replied and this is it:

Hi Dan,
Thank you for submitting an inquiry.

Firmware is not a driver. Firmware will not allow you to read DVD content.
What you need is to install the burning ROM software you were using prior to
this reinstall.

CDROM, DVDROM, CDRW drives do not require any additional drivers to operate
under Windows. You might require software to operate a Writeable drive
and/or DVD software decoder to play or access DVD contents. This software
might have been supplied, please install it if you have it. You might need
a firmware upgrade if you have just changed or upgraded your operating system.

Firmware updates are available for certain models to increase compatibility
with other hardware or newer version of operating systems.

Downloads and information for Optical disk drives are available from
www.samsungodd.com

For firmware downloads, make sure you do not have an OEM drive in your
computer. Head out to www.samsungodd.com, then choose English.

Choose Firmware Downloads and enter your model number in the search box.
Example: SN-324B

IMPORTANT:

============

If you have an OEM computer like DELL, IBM, COMPAQ, please check their
respective websites for support. Applying our firmware to a drive installed
by an OEM manufacturer might render the drive completely useless. Firmware
upgrades are not covered by warranty.

If you are getting an error message : missing driver or something similar
you might want to look at this Microsoft Knowledge Base article.

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

A driver is supplied by the operating system making it possible to use the
drive without any other intervention on your part.


To send me a response, please log in to the site and submit another inquiry.

If this is a follow up from a previous question, please paste your previous
query and

answers I provided, to the related issue, in your next inquiry.

Copy and paste the link below, in your internet browser, to submit another
inquiry.

http://www.samsung.com/ca/contact/index.htm


Thank you

It goes back to your original replies, will have to get this to my brother.
I have come to another conclusion. My brother likes to install software in
specific folders and unfortunatly when upgradding from a older version of
Ahead Nero to Nero 7, he may have a conflict between the two. Wil reply.
 
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