Inserting a CD causes restart

[Guest]

When I insert a CD the machine reboots (or blue screens depending on how I
set it).
Windows XP Pro 2002 SP2
Dell Latitude D600
Samsung CDRW/DVD SN-324B drive

No Roxio burning software (NO burning software-Work PC,never burned a disk)

When the machine reboots I can use the disk and eject and reinsert it. If I
insert a different CD it reboots.

This happens on music, mixed data, application, picture(.jpg) disks.

 

[Carey Frisch [MVP]]

There are known issues with the Samsung CDRW/DVD SN-324B drive
installed in some Dell computers. Contact Dell support for assistance.

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--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

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:

| When I insert a CD the machine reboots (or blue screens depending on how I
| set it).
| Windows XP Pro 2002 SP2
| Dell Latitude D600
| Samsung CDRW/DVD SN-324B drive
|
| No Roxio burning software (NO burning software-Work PC,never burned a disk)
|
| When the machine reboots I can use the disk and eject and reinsert it. If I
| insert a different CD it reboots.
|
| This happens on music, mixed data, application, picture(.jpg) disks.
| --
| Smooth seas never made a skillful mariner.

 

[Guest]

Thanks, I will continue to see if Dell can offer any help.

The kicker is, 2 other desktops that I support are having the same problem
so it isn't specific to this particular drive.