Infinite looping between 2 URLs

[Guest]

I am having an annoying issue when trying to access the American Express
shopping rewards URL link from the Amex rewards summary page. They use .asp
(?) coding and it starts out attempting to link to a "home page", then
redirects to another page, which aborts and re-links back to the "home page".
This loop continues ad nauseum for as long as you are willing to watch it.
On rare occaisions, a short "page loading" image might appear, but it will
always revert to the looping before the page can load fully. I am running XP
with SP2 and IE 6 with SP2. My ISP is Direcway satellite, I am using the
DW6000 2-way system on a LAN configuration. I have tried changing IE
security settings, turning off my antivirus and firewall, and have even
connected directly to the Satellite modem, bypassing the LAN, to no avail. I
have the same problem from any PC on my LAN. At work, a DOD facility, also a
LAN, I have no problems reaching the site. The AMEX support person claims it
is probably an ISP issue at my end. What say any of you?????

 

[Don Varnau]

Hi,

I don't know if any of these steps will help... Just tossing out ideas. ;-)

Have you, at some point, shut everything down for a few minutes? Modem,
router, all computers. This sometimes helps.

Or, deleting the History and TIF folders may help:
http://mvps.org/winhelp2002/delcache.htm

Are you running Norton Internet Security or any other third-party security
programs?

[WinXP]
Try opening a Cmd window (or from Start> Run) enter
ipconfig /flushdns
then clear the Temporary Internet Files and restart.

Is this a secure site? Something in this article may help:
870700 - How to troubleshoot problems accessing secure Web pages with IE 6
SP2: http://support.microsoft.com/default.aspx?scid=kb;en-us;870700

See if there's anything else to try at
http://www.mvps.org/inetexplorer/archive/answers.htm#dns

Hope this helps,
Don
[MS MVP IE/OE]