B
brian.binkley
Good evening,
Well, I hope your's is better than mine. The short version of my story
is my WinXP computer now only boots into VGA mode. Here's the long
version of the story:
Yesterday morning I was using the computer and all was well. I left it
on all day and in the afternoon when I went to use it, the keyboard
wouldn't work. The mouse was okay so I did a shut down and connected
the keyboard to another computer, and that turned out okay. So I
rebooted my WinXP and right after displaying the WinXP black display, I
got the infamous Blue Screen of Death. So I shut down and did another
reboot into Safe Mode. Once again, I got the same BSOD during the
WinXP boot process. It never gets to the log-in screen. So I tried
rebooting again, this time using the "Last known good configuration."
Same results. I tried these three options over and over again, to no
avail.
The error message I got was:
Stop: 0xc0000005, 0xBF841D63, 0xBzzC1AEC, 0x00000000
Win32k.sys - Address BF841D63 base at BF800000, Datestamp 43446a58
I then went into the advance boot options and I was finally able to get
a log-in screen by going into the VGA mode. When I clicked on my
typical user name (setup with admin privledges), I got the BSOD again.
So I rebooted again and this time used a user name I setup for my wife
(also with admin privledges) and amazingly it got me to the desktop.
As soon as Norton started up though, it blue-screened on me again.
So, I tried again with the VGA mode, but for the next 12 times, it kept
blue screening me. On the 13th try, I was able to get back into my
wife's profile and killed the Norton app before it blue screened.
After seeing that the contents of my hard-drive still existed (phew,
didn't lose my data) I did a manual virus-scan and came up empty.
I'm at a loss of what to do. I even created a new profie with admin
privledges, but that too blue screens when I try to log into that. The
only profile that works is my wife's (and she never even uses the
computer!).
Any thoughts, ideas, or suggestions?
Thank you very much in advance,
- Brian
Well, I hope your's is better than mine. The short version of my story
is my WinXP computer now only boots into VGA mode. Here's the long
version of the story:
Yesterday morning I was using the computer and all was well. I left it
on all day and in the afternoon when I went to use it, the keyboard
wouldn't work. The mouse was okay so I did a shut down and connected
the keyboard to another computer, and that turned out okay. So I
rebooted my WinXP and right after displaying the WinXP black display, I
got the infamous Blue Screen of Death. So I shut down and did another
reboot into Safe Mode. Once again, I got the same BSOD during the
WinXP boot process. It never gets to the log-in screen. So I tried
rebooting again, this time using the "Last known good configuration."
Same results. I tried these three options over and over again, to no
avail.
The error message I got was:
Stop: 0xc0000005, 0xBF841D63, 0xBzzC1AEC, 0x00000000
Win32k.sys - Address BF841D63 base at BF800000, Datestamp 43446a58
I then went into the advance boot options and I was finally able to get
a log-in screen by going into the VGA mode. When I clicked on my
typical user name (setup with admin privledges), I got the BSOD again.
So I rebooted again and this time used a user name I setup for my wife
(also with admin privledges) and amazingly it got me to the desktop.
As soon as Norton started up though, it blue-screened on me again.
So, I tried again with the VGA mode, but for the next 12 times, it kept
blue screening me. On the 13th try, I was able to get back into my
wife's profile and killed the Norton app before it blue screened.
After seeing that the contents of my hard-drive still existed (phew,
didn't lose my data) I did a manual virus-scan and came up empty.
I'm at a loss of what to do. I even created a new profie with admin
privledges, but that too blue screens when I try to log into that. The
only profile that works is my wife's (and she never even uses the
computer!).
Any thoughts, ideas, or suggestions?
Thank you very much in advance,
- Brian
