incompatible version?

[Guest]

Every time I open Internet Explorer a dialogue box pops up and says, "This
program is incompatible with this version of Windows." When I click for more
details it says, "You are attempting to install an earlier version of
Internet Explorer than was installed on Windows. Installing an earlier
version of Internet Explorer replaces the up-to-date files with obsolete
files and causes the operating system to malfunction." I have Windows ME and
I don't remember ever trying to download a previous version of IE. Also a
dialogue box also pops up and says that both paths, 'RND|rvc8' and
'RND|SITEID' don't exist or aren't directories. I have no idea what this
means. Any help anyone would give me would be great. Thanks...

 

[dick]

http://www.doxdesk.com/parasite/ToolbarCC.html

just a thought, does it match or not

 

[PA Bear]

Copy/paste the following line into an IE Addressbar, click on GO, then
copy/paste the results into your reply:

javascript:navigator.appMinorVersion
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

AumHa Forums
http://forum.aumha.org

 

[Guest]

it says:

;SP1;Q810847;Q813951;Q824145;Q330994;Q832894;Q837009;Q831167;

 

[PA Bear]

OK, that tells me you're fairly up-to-date at Windows Update and running
IE6-SP1. Unless you've tried to reinstall WinME without first uninstalling
IE6-SP1, your problem appears to be hijackware:

ToolbarCC
http://www.doxdesk.com/parasite/ToolbarCC.html

The removal instructions on the above page are somewhat outdated and
probably won't remove this parasite completely. Check your system for this
and other "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm

CoolWebSearch Chronicles
http://www.spywareinfo.com/~merijn/cwschronicles.html

Run these tools in the following order with nothing else running in
background:

1. CWShredder (fix all found)

2. Ad-Aware (fix all found)

3. Spybot (RTFM but generally fix everything in red)

Important: You *must* seek updates for Ad-Aware, Spybot, etc., before each
and every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://www.spywareinfo.com/~merijn/files/HijackThis.exe) is the preferred
tool to use. It will help you to both identify and remove any
hijackware/spyware. **Post your files to http://forums.spywareinfo.com/ or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

Also:

1. Download and run Stinger (http://vil.nai.com/vil/stinger/); then...

2. Update your virus definitions, enable Show Hidden Files
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339)
and then run a full system scan in Safe Mode
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)
with nothing else running in background. Note the files identified and
removed then find the corresponding page for the file at your AV maker's
online support pages (e.g.,
http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html)
and follow all Removal steps.

WinXP Only (WinME similar): If this scan finds anything, create a new
Restore Point then Disk Cleanup > More options > Delete all but the most
recent Restore Point.

3. Check in at Windows Update.

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957