Inbox stop responding

[Guest]

I have a few users who can not open email messages in the inbox only. They
can open any email within any other folders (including folders within the
Inbox) but every time they click on the inbox itself the outlook stop
responding.

 

[Roady [MVP]]

For what Outlook configuration?

 

[Guest]

Outlook 2003

For what Outlook configuration?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a few users who can not open email messages in the inbox only. They
can open any email within any other folders (including folders within the
Inbox) but every time they click on the inbox itself the outlook stop
responding.

 

[Roady [MVP]]

And the mail account type would be...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Outlook 2003

For what Outlook configuration?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I have a few users who can not open email messages in the inbox only.
They
can open any email within any other folders (including folders within
the
Inbox) but every time they click on the inbox itself the outlook stop
responding.

 

[Guest]

We are running Exchange 2003 on a Server 2003.

thank you for your help,

FYI: I did get one user to open her inbox after I updated the Microsoft
software but once she scroll down a few days and tried to open a new message
the hour glass stay and the software stop responding.

And the mail account type would be...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Outlook 2003

For what Outlook configuration?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a few users who can not open email messages in the inbox only.
They
can open any email within any other folders (including folders within
the
Inbox) but every time they click on the inbox itself the outlook stop
responding.

 

[Roady [MVP]]

If you are running in Cached Exchange Mode locate the ost-file and rename it
to .old.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

We are running Exchange 2003 on a Server 2003.

thank you for your help,

FYI: I did get one user to open her inbox after I updated the Microsoft
software but once she scroll down a few days and tried to open a new
message
the hour glass stay and the software stop responding.

And the mail account type would be...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Outlook 2003

:

For what Outlook configuration?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a few users who can not open email messages in the inbox only.
They
can open any email within any other folders (including folders
within
the
Inbox) but every time they click on the inbox itself the outlook
stop
responding.

 

[Guest]

Thank you, I will give that a try.

Kathy

If you are running in Cached Exchange Mode locate the ost-file and rename it
to .old.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

We are running Exchange 2003 on a Server 2003.

thank you for your help,

FYI: I did get one user to open her inbox after I updated the Microsoft
software but once she scroll down a few days and tried to open a new
message
the hour glass stay and the software stop responding.

And the mail account type would be...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Outlook 2003

:

For what Outlook configuration?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a few users who can not open email messages in the inbox only.
They
can open any email within any other folders (including folders
within
the
Inbox) but every time they click on the inbox itself the outlook
stop
responding.