Inbox is losing my emails

[Guest]

It's really weird. I send and recieve it says recieving 1 new message and I
see it in the inbox for like 2 secs then its gone and i can't find it anyware
Any ideas???

 

[Guest]

Are you autopreviewing your email? If so, your mail may be set to mark a new
message as read after a set period of time (like 5 seconds). If you're
filtering your mail to see only unread items, that would explain why it
disappears.
Change your view to Messages to see if that helps (View > Current View).

 

[Guest]

No that didnt work. I followed your suggestions and have sent myself an
email and it still does not work

 

[Brian Tillman]

I have a similar problem with some of my users. They receive a mail,
open it and then when they close it, it disappears. And I know they
don't delete it, as I have see it happening. All the settings and
views are correct, there are no rules or anything funny setup.

The most likely cause is that they are using the "Unread Messasges" view
instead of "Messages".