Inbox emails disappear and we cannot retrieve them - how can we keep them from disappearing and see

[Brian and Jeanne Kottas]

 

[Carlos]

 

[Gary VanderMolen]

It helps if you explain your issue by using all that white space
in the body of the message instead of trying to cram everything
into the subject line.

Open the Inbox folder, then look near the upper right corner.
Does it say "Hide Read Messages" or "Show All Messages"?
You want the latter setting for what is known as the 'Current View'.
Each folder saves its current view setting, so check that setting in
every folder.

 

[Email disappearing]

I have Microsoft Windows, Vista Premium. I have emails disappearing
from the Inbox. View says ALL MESSAGES.
There are no rules. I searched all files for the missing emails. They
disappear when they first come in and after only being viewable for a
second or two.

 

[Steve Cochran]

Disable any antivirus software and then remove your mail account, close and
reopen WinMail and then add your mail account back again. See point 3 here:
www.oehelp.com/OETips.aspx#3

steve