INBOX contents displayed in Calendar, Contact and Task views - Outlook 2003

[Andrew Hamilton]

About two days ago, icons for Calendar, Contact, and Task suddenly
appeared in my email Favorite Folder window on the left side of the
overall email view.

Trying to remove these icons from the Favorites view and then running
SCANPST apparently got rid of these icons.

At the same time, the Inbox list (center panel) now displays when I
switch to Calendar, Contacts, or Tasks, using the navigation icons on
the very bottom of the left panel.

The only way that I can display the Calendar, Contacts or Tasks is to
select the Files navigation icon, select the right folder from the
files list, and then switch to the correct view in order to get the
correct left panel displayed.

What happened? What did I do (wrong?) How can I fix this problem? A
Google search did not help.

-AH

 

[Brian Tillman]

At the same time, the Inbox list (center panel) now displays when I
switch to Calendar, Contacts, or Tasks, using the navigation icons on
the very bottom of the left panel.

The only way that I can display the Calendar, Contacts or Tasks is to
select the Files navigation icon, select the right folder from the
files list, and then switch to the correct view in order to get the
correct left panel displayed.

Try resetting the navigation pane. Start Outlook once with the
/resetnavpane command switch.

 

[Andrew Hamilton]

Try resetting the navigation pane. Start Outlook once with the
/resetnavpane command switch.

This worked fine UNTIL I tried to remove the Follow Up or Unread
folders from the Favorite Folders part of the left email panel.
Instant crasheroo.

First time I restarted after the crash, I still had the old problems.
After that, Outlook restarted itself after each crash, and the
Calendar, Contacts, and Task windows displayed properly.

So far, so good. I'm just not touching those two "sacred" favorites.

-AH

 

[Diane Poremsky [MVP]]

if removing those folders cause outlook to crash and you ran the
resetnavpane switch, the profile is toast. you could try deleting the *.xml
that holds the navigation pane data but I think you'll need to make a new
profile.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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[Andrew Hamilton]

if removing those folders cause outlook to crash and you ran the
resetnavpane switch, the profile is toast. you could try deleting the *.xml
that holds the navigation pane data but I think you'll need to make a new
profile.

Thanks. I'll do that.

I think the "lesson learned" here is that whenever I have an Outlook
problem that can't be fixed by SCANPST, I should first check all the
command line switches to see if one of them _might just_ solve my
problem.

If that doesn't work completely, then it's "new profile" time.

If that doesn't work, what do I do? Create a whole new PST file and
copy over all my folders? That's an ugly process, since I have to
switch the location of the active INBOX.

If Outlook 2007 were more "self-healing" that alone would be a reason
to upgrade from Office 2003 to 2007, despite all the pain with the new
"ribbon" and the reported slow performance.

-AH

 

[Diane Poremsky [MVP]]

it's highly unlikely that a pst is the cause of the problems.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.