Inactive Mouse

M

Miguel

I have XP Professional and an optical wheel mouse, suddenly my mouse stop
working and the pointer came to the center of the screen, no way to make it
move, the keyboard works and I can move within the software with it.

I run the antivirus, no infection, everything clean.

I tried with another mouse, the same thing, no operational

I tried my first mouse in another computer and it works

I have downloaded the driver from the manufacturer and loaded into the
computer but I still get the same error message and stays inactive, no way to
make it work

"There was a problem installing this hardware

HID CLASS

An error ocurred during the installation of the device;

The driver installation file for this device is missing a necessary entry.
This may be becasue the INF was written for Windows 95 or later. Contact your
hadware vendor"

Could it be the BIOS

Can somebody give me a clue of the problem and how to resolve it?
 
B

bojimbo26one

I have XP Professional and an optical wheel mouse, suddenly my mouse stop
working and the pointer came to the center of the screen, no way to make it
move, the keyboard works and I can move within the software with it.

I run the antivirus, no infection, everything clean.

I tried with another mouse, the same thing, no operational

I tried my first mouse in another computer and it works

I have downloaded the driver from the manufacturer and loaded into the
computer but I still get the same error message and stays inactive, no way to
make it work

"There was a problem installing this hardware

HID CLASS

An error ocurred during the installation of the device;

The driver installation file for this device is missing a necessary entry.
This may be becasue the INF was written for Windows 95 or later. Contact your
hadware vendor"

Could it be the BIOS

Can somebody give me a clue of the problem and how to resolve it?

Have you looked in the event viewer ?
 

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