In Word 2003 cannot get toolbar buttons to stay after changing wh.

[Guest]

Never had this problem before with Word but in 2003 version from Office Prof.
2003 only in Word program I cannot keep the change of toolbar buttons to be
saved. It always defaults back to the original opening of the program when I
sign in to the program. Tried numerous times and ways that always worked fine
before.

 

[Beth Melton]

Do you happen to also be using Adobe 7.0??

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Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Guest]

Yes I just installed Adobe Acrobat 7 Professional about two weeks ago. Thanks
for the reply.

 

[Beth Melton]

We've recently learned that their new add-in for Word is preventing
modifications to Normal.dot from being saved.

Either uninstall the add-in or after making your modifications hold
Shift and then click File/Close All in order to manually save
Normal.dot.

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Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Guest]

Word toolbar customizations are stored in the Normal.dot global template.
There is a conflict between Acrobat 7 and Word 2003 that prevents Word 2003
from automatically saving changes to Normal.dot. The workaround is that when
you know you have made changes to your Normal.dot template, you should hold
down the Shift key and click on "File", release the Shift key, and click on
"Save All" to manually force Word to save both the Normal.dot template and
your Word document.

 

[Graham Mayor]

I'm still using Acrobat 6, so cannot confirm this works with the problematic
7, but have you tried loading the add-in only when it is required, by
calling it from a folder other than the start-up folder - see the method
described at the end of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Guest]

RE: Word 2003 Toolbar buttons thread dated 11/1/2004-11/2/2004
Beth,
My toolbars are almost completely dimmed. I tried all of the actions as
posted in the thread referenced in this reply (1st line). I was unable to
find Normal.dot when searching all of my drives, so I wasn't able to try that
recommended fix.None of the others worked, they are:

protected docs - checked docs on another PC; registry corruption -
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data, files erased and
Word restarted;

two month old purchase of MS Office Professional - no demo problem;

starting Word with "winword /a" command (quotations for understanding only)
- commands not yet enabled;

COM add-ins - right click on any toolbar to customize - no commands
available there either, and

Normal.dot - can't locate file.

I also ran a complete virus check - nothing showed up.

I'm getting pretty desperate since Finals are here and I have a lot of work
to do!
What else could be happening?

Lori HW

 

[Suzanne S. Barnhill]

Has the application been activated? What happens if you select Activate
Product on the Help menu?

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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