impossibility of saving to my computer, or uninstalling

[David]

Movie Maker 2 apparently worked perfectly well until
today, when I tried to "save movie file" - the menu
appeared crumbled, the program crashed when I asked
for "shop more choices" and when it seemed to be saving,
it insisted on the option of "saving to recordable disk"
taking a number of minutes running into millions.
NB My desktop PC has recently refused to play WMV files
with picture - it only plays them in sound

 

[david]

Further to the above: I discovered that the WMV playing
problem was due to the absence of a codec, but despite
reinstalling MM" from disc and from download, it still
tries to save, taking literally millions of minutes, on a
reodable CD when I haven't specified one and crashes when
I ask for other saving choices. One thing worth noting:
the menu for saving movie file is visibly distorted: the
first few options are crunched together.
Any ideas?

 

[Char]

-----Original Message-----
Movie Maker 2 apparently worked perfectly well until
today, when I tried to "save movie file" - the menu
appeared crumbled, the program crashed when I asked
for "shop more choices" and when it seemed to be saving,
it insisted on the option of "saving to recordable disk"
taking a number of minutes running into millions.
NB My desktop PC has recently refused to play WMV files
with picture - it only plays them in sound
.

I'm very new to MM1 & MM2, however i am wondering if use
are using IE or Netscape? All but 2 people i have sent
clips to could see & hear. The two that couldn't both
used Netscape, the rest do use IE. Just a thought.
C.M.

 

[Steve Matlock]

Follow up:
Reinstalling WMP9 solved the problem.

Not an intuitive fix, of course.

 

[John Kelly]

Hi there,

If your system is so screwed up that the menus are not even displaying
correctly then the best course of action is probably a complete re-install
of everything including XP.