Importing pst file "you don't have appropriate permission to perfo

[Guest]

so, this is goodbye and good luck???

I'm not the expert you are, but I suppose you're too busy to mess with this
any more. I think your responses have been less than helpful from the
beginning. Read your earlier responses. I have had to guess what you meant
at every step.

If I have to rate your helpfulness, I rate you a 0 out of 10.

In the meantime, I still don't have the problem solved and your reference to
"UAC" doesn't tell me a thing. What am I suppose to do, go to Goggle to find
answers? I thought that Microsoft was THE place to get help. Obviously, not.


Dino

No. The fact that you are using hotmail and Outlook connector is what you
had left out. That introduces another whole additional set of variables into
the equation. Too many for me to solve. I still suspect this is a UAC issue
with Vista rather than an Outlook issue.
--
Russ Valentine
[MVP-Outlook]

I thought I had explained that I had copied it to another hard drive. It's
a
portable that connects through the USB. (I just check my other messages,
and
I had explained that to you.)

After copying the files, I connected the drive to my other computer and
can't get it to download using either procedure--open or import.

The ost files are created by microsoft connector so that I can get my
hotmail accounts on Outlook, which works fine on my original computer. I
haven't put it on my new computer and want to wait until I get the
original
problem solved. I don't think it has any bearing on the pst files, but
you
think it might?

Cheers.
--
Dino

"Portable hard drive?"
OST files?
Hotmail does not use OST files.
I knew there was more to this story.

--
Russ Valentine
[MVP-Outlook]
message I didn't do anything unusual, I think. It is located in
AppData/Local/Microsoft/Office/Outlook. I don't have any security code
and
haven't tried to modify the file. The folder also has .ost files for
my
hotmail account. I copied the files to a folder on the portable hard
drive,
then tried the open command from my new computer. It's hooked up via a
USB
line.

I just thought of something...do you think that the drive itself might
have
some security stuff on it? Is that possible?

I'm frustrated but not discouraged yet. It's only a machine, right?
--
Dino


:

No. I said there is more to this story. You must have done something
to
cause the problem. For example, how did you create and transport this
file?
--
Russ Valentine
[MVP-Outlook]
message Hello Russ,

Thanks for your help. I checked the boxes under the General tab and
neither
the Read Only or the Hidden boxes are checked. I looked under the
Security
tab and it shows me that I have administrative control and all
permissions
are checked: full control, modify, etc. Under details, the
attributes
shows
"A" value.

I'm completely stymied. You seem to suggest that there's more to
the
file,
so I'm all ears.

Thanks again for the suggestions.
--
Dino


:

Nothing different with Vista. There is more to your story. Did you
ensure
that you removed any read only attribute from your file?
--
Russ Valentine
[MVP-Outlook]
in
message Well, it didn't work. I used the file>open command. I got the
message:
"File
access is denied. You do not...etc." The file wasn't exported, I
simply
copied it onto a portable hard drive and then plugged it into the
new
laptop.
I copied all of the files pst's and none of them are opened. To
make
sure
I
was getting the correct copy, I started over and copied the files
into
a
new
folder on the hard drive and didn't change anything. I crossed
my
fingers,
and same message.

I had previously imported files when I was using XP with no
problem.
Is
there something different with Vista?

--
Dino


:

You don't import PST files. You open them using Outlook's File >
Open
command.
If you still have a permissions problem then you will need to
provide
information on how you created and transported this file.
Hopefully
you
didn't use "export" to create it, but since you seem to think
that
export
and import are for PST files, perhaps you did.

--
Russ Valentine
[MVP-Outlook]
"DinosaurGreener" <[email protected]>
wrote
in
message
I am trying to import my pst file from one computer to another.
I
copied
the
original to a hard drive, but when I tried to import it, I get
the
message
"you don't have permission to perform this operation."
I am using Outlook 2003 and Vista Home.
I looked at the permissions file and changed it to the new
computer
with
full administrator rights, but the same message occurs.

 

[Russ Valentine [MVP-Outlook]]

No. What I'm saying is that I've exhausted all the possibilities that might
be Outlook related. Your issue seems to be related either to MSN's Outlook
Connector or to security issues from Vista's User Access Control. If either
were solvable in this newsgroup, someone would have posted a solution.
It would also help if you would post a clear accurate description of the
steps to reproduce your problem and a clear description of the problem
itself instead of trickling in little pieces of information at random.
--
Russ Valentine
[MVP-Outlook]

so, this is goodbye and good luck???

I'm not the expert you are, but I suppose you're too busy to mess with
this
any more. I think your responses have been less than helpful from the
beginning. Read your earlier responses. I have had to guess what you
meant
at every step.

If I have to rate your helpfulness, I rate you a 0 out of 10.

In the meantime, I still don't have the problem solved and your reference
to
"UAC" doesn't tell me a thing. What am I suppose to do, go to Goggle to
find
answers? I thought that Microsoft was THE place to get help. Obviously,
not.


Dino

No. The fact that you are using hotmail and Outlook connector is what you
had left out. That introduces another whole additional set of variables
into
the equation. Too many for me to solve. I still suspect this is a UAC
issue
with Vista rather than an Outlook issue.
--
Russ Valentine
[MVP-Outlook]

I thought I had explained that I had copied it to another hard drive.
It's
a
portable that connects through the USB. (I just check my other
messages,
and
I had explained that to you.)

After copying the files, I connected the drive to my other computer and
can't get it to download using either procedure--open or import.

The ost files are created by microsoft connector so that I can get my
hotmail accounts on Outlook, which works fine on my original computer.
I
haven't put it on my new computer and want to wait until I get the
original
problem solved. I don't think it has any bearing on the pst files, but
you
think it might?

Cheers.
--
Dino


:

"Portable hard drive?"
OST files?
Hotmail does not use OST files.
I knew there was more to this story.

--
Russ Valentine
[MVP-Outlook]
message I didn't do anything unusual, I think. It is located in
AppData/Local/Microsoft/Office/Outlook. I don't have any security
code
and
haven't tried to modify the file. The folder also has .ost files
for
my
hotmail account. I copied the files to a folder on the portable
hard
drive,
then tried the open command from my new computer. It's hooked up
via a
USB
line.

I just thought of something...do you think that the drive itself
might
have
some security stuff on it? Is that possible?

I'm frustrated but not discouraged yet. It's only a machine, right?
--
Dino


:

No. I said there is more to this story. You must have done
something
to
cause the problem. For example, how did you create and transport
this
file?
--
Russ Valentine
[MVP-Outlook]
in
message Hello Russ,

Thanks for your help. I checked the boxes under the General tab
and
neither
the Read Only or the Hidden boxes are checked. I looked under
the
Security
tab and it shows me that I have administrative control and all
permissions
are checked: full control, modify, etc. Under details, the
attributes
shows
"A" value.

I'm completely stymied. You seem to suggest that there's more to
the
file,
so I'm all ears.

Thanks again for the suggestions.
--
Dino


:

Nothing different with Vista. There is more to your story. Did
you
ensure
that you removed any read only attribute from your file?
--
Russ Valentine
[MVP-Outlook]
"DinosaurGreener" <[email protected]>
wrote
in
message
Well, it didn't work. I used the file>open command. I got the
message:
"File
access is denied. You do not...etc." The file wasn't
exported, I
simply
copied it onto a portable hard drive and then plugged it into
the
new
laptop.
I copied all of the files pst's and none of them are opened.
To
make
sure
I
was getting the correct copy, I started over and copied the
files
into
a
new
folder on the hard drive and didn't change anything. I
crossed
my
fingers,
and same message.

I had previously imported files when I was using XP with no
problem.
Is
there something different with Vista?

--
Dino


:

You don't import PST files. You open them using Outlook's
File >
Open
command.
If you still have a permissions problem then you will need to
provide
information on how you created and transported this file.
Hopefully
you
didn't use "export" to create it, but since you seem to think
that
export
and import are for PST files, perhaps you did.

--
Russ Valentine
[MVP-Outlook]
"DinosaurGreener" <[email protected]>
wrote
in
message
I am trying to import my pst file from one computer to
another.
I
copied
the
original to a hard drive, but when I tried to import it, I
get
the
message
"you don't have permission to perform this operation."
I am using Outlook 2003 and Vista Home.
I looked at the permissions file and changed it to the new
computer
with
full administrator rights, but the same message occurs.

 

[Guest]

I have carefully read all of your emails and attached threads. As a
non-tekkie, I find some of the responses baffling, which is why I posed the
question the way I did and tried to furnish all of the information I knew.
All you have said to me is "there must be more" More? More what???
Excuse me for not understanding your curt responses. If your intention is
to get people like me to stay away from this forum, then you succeeded in
spades. I don't have the kind of savvy that you have about this stuff, which
is why I asked the question in the first place.

So, sorry I bothered you. In the meantime, I still haven't solved my
problem. I've spent many hours trying to figure it out.

The least you could have done was to suggest a forum or website that might
answer my question. Obviously, you could care less whether a dolt like me
can ever figure it out.

--
Dino

Please do.

--
Russ Valentine
[MVP-Outlook]

No errors, and Windows Explorer is not elevated (at least I did not
change it from the default during the install), nor does the Windows
Explorer link show the explorer as being elevated. Mind you, one of
the only changes to the UAC i made was :
"Behaviour of the elevation prompt for administrators in Admin
Approval mode" set to "Elevate without prompting" b/c i was tired of
the prompts across multiple monitors.

Not sure if I can tell if a running process is elevated or not; would
have been kinda cool to have that in the Task Manager as an additional
field or something).

I will sniff around the UAC security stuff to see what i can find. I
have no issues with other office applications.

Thanks again for getting my PSTs accessible; will follow up if i find
anything juicy.

Brett

I know of no one who must run Outlook elevated just to access a PST file,
so
I suspect this is a UAC issue, not an Outlook issue. What I was asking
was
whether you get any security warnings when you try to access this folder
with Windows Explorer (not running elevated). There are some threads on
this
in the Vista file management and security groups.
--
Russ Valentine




Right now, thye PST's are in the root (of C, working but with
outlook elevated (Just for summary)

The security of the Root folder is:
Full control for the Local Administrators (of which I am a member)
Special permissions for Authenticated users
System has full control
Users have "read & execute", "list" and "Read".

The other folders (i mentioned before) about stuffing the PSTs in, I
had added my user explicitly to the folder, with full control, with
the same negative results. Since elevating outlook, i never bothered
to move the PSTs to a subfolder.

(For the security on the PSTs themselves i have:
Authenticated users: Full control
System full control
My user: Full control
Local Administrators: Full control
Users: Read & execute and Read.

Brett

On Nov 7, 5:31 am, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
What happens if you try to view the PST file with Windows Explorer?
What
do
you see if you examine the Security settings for the Folder in which
it
resides?
--
Russ Valentine


For me, the story is pretty standard, i think.I transfered the PSTs
from a XP-Outlook 2007 machine, via a USB hard drive to the Vista-
Outlook 2007 machine. Copied the files to the root C: drive, but
also
tried the files in the standard C:\users\<username>\appdata\local
\microsoft\outlook (where the ost naturally ends up), and tried in a
plain-jane subdirectory off of C:. In all cases, i confirmed that
the
permissions were set to full control for the administrative group
(which i am a member of), and also tried it with my user explicitly
set to have full control and owner.

In all cases, i was thrown the permission denied error mentioned at
the start of this thread when i tried to access the pst thorugh
outlook. I tried both, then File-open technic, and the
Tools->options-
Mail Setup->Data Files->Add.

All of this meant nothing until the elevation of outlook.

BTW, vista Premium and outlook 2007 Ultimate are fully legal, with
the
latest updates; likely needs to be stated in this day of age.

Thanks again for your time.

On Nov 6, 5:10 am, "Russ Valentine [MVP-Outlook]"
<[email protected]>
wrote:
It is not necessary for anyone else I've seen. I still suspect
there
is
more
to this story. How did you create and transfer this PST file? How
are
you
accessing it and what happens when you try?
--
Russ Valentine


I works...haha. very cool, thanks. but....this means i have to run
outlook in an administrative (elevated mode) 100% of the
time....that
seems bad, since i have outlook open 100% of the time, and
outlook
has
been a conduit for bad security issues...pretty big hole in the
UAC?
Or am i off my rocker?

Thanks again for the response.

Brett

On Nov 5, 9:36 pm, "Russ Valentine [MVP-Outlook]"
<[email protected]>
wrote:
So what happens if you elevate Outlook?
--
Russ Valentine


interestingly i have the same issue.

Namely: I have had various PSTs that have followed me from
Outlook98
through every version of outlook2007, on various OSes. My
last
successful PST/outlook/OS combination was Oulook2007/XP....i
just
moved my PSTs to Outlook/Vista machine and have the "vista
file
access
is denied. you do not have the permission required to access
the
file ....."

the files are not read only, and has administrative
permissions...i
am
wondering if it is a setting in outlook; like outlook is
running
in
a
non-administrative mode or some crazy thing.......

Brett

On Nov 5, 7:59 pm, DinosaurGreener
Hello Russ,

Thanks for your help. I checked the boxes under the General
tab
and
neither
the Read Only or the Hidden boxes are checked. I looked
under
the
Security
tab and it shows me that I have administrative control and
all
permissions
are checked: full control, modify, etc. Under details, the
attributes
shows
"A" value.

I'm completely stymied. You seem to suggest that there's
more
to
the
file,
so I'm all ears.

Thanks again for the suggestions.
--
Dino

:
Nothing different with Vista. There is more to your story.
Did
you
ensure
that you removed any read only attribute from your file?
--
Russ Valentine
[MVP-Outlook]
"DinosaurGreener"
<[email protected]>
wrote
in
messageWell, it didn't work. I used the file>open command. I
got
the
message:
"File
access is denied. You do not...etc." The file wasn't
exported,
I
simply
copied it onto a portable hard drive and then plugged it
into
the
new
laptop.
I copied all of the files pst's and none of them are
opened.
To
make
sure
I
was getting the correct copy, I started over and copied
the
files
into a
new
folder on the hard drive and didn't change anything. I
crossed
my
fingers,
and same message.

I had previously imported files when I was using XP with
no
problem.
Is
there something different with Vista?

--
Dino

:

You don't import PST files. You open them using
Outlook's
File

Open
command.
If you still have a permissions problem then you will
need
to
provide
information on how you created and transported this
file.
Hopefully
you
didn't use "export" to create it, but since you seem to
think
that
export
and import are for PST files, perhaps you did.

--
Russ Valentine
[MVP-Outlook]
"DinosaurGreener"
<[email protected]>
wrote
in
messageI am trying to import my pst file from one computer to
another.
I
copied
the
original to a hard drive, but when I tried to import
it,
I
get

 

[Russ Valentine [MVP-Outlook]]

As always, your many insults are greatly appreciated. I suggested two places
you could go to look into this issue further. I did not look up the URL's
for you since I assumed you were capable of doing so, but I will on my next
day off if you still need me to. It is impossible to provide assistance in a
newsgroup without complete and accurate information. You will have much
greater success if you do that:
http://support.microsoft.com/?id=555375
--
Russ Valentine
[MVP-Outlook]

I have carefully read all of your emails and attached threads. As a
non-tekkie, I find some of the responses baffling, which is why I posed
the
question the way I did and tried to furnish all of the information I knew.
All you have said to me is "there must be more" More? More what???
Excuse me for not understanding your curt responses. If your intention is
to get people like me to stay away from this forum, then you succeeded in
spades. I don't have the kind of savvy that you have about this stuff,
which
is why I asked the question in the first place.

So, sorry I bothered you. In the meantime, I still haven't solved my
problem. I've spent many hours trying to figure it out.

The least you could have done was to suggest a forum or website that might
answer my question. Obviously, you could care less whether a dolt like me
can ever figure it out.

--
Dino

Please do.

--
Russ Valentine
[MVP-Outlook]

No errors, and Windows Explorer is not elevated (at least I did not
change it from the default during the install), nor does the Windows
Explorer link show the explorer as being elevated. Mind you, one of
the only changes to the UAC i made was :
"Behaviour of the elevation prompt for administrators in Admin
Approval mode" set to "Elevate without prompting" b/c i was tired of
the prompts across multiple monitors.

Not sure if I can tell if a running process is elevated or not; would
have been kinda cool to have that in the Task Manager as an additional
field or something).

I will sniff around the UAC security stuff to see what i can find. I
have no issues with other office applications.

Thanks again for getting my PSTs accessible; will follow up if i find
anything juicy.

Brett


On Nov 8, 4:45 pm, "Russ Valentine [MVP-Outlook]" <[email protected]>
wrote:
I know of no one who must run Outlook elevated just to access a PST
file,
so
I suspect this is a UAC issue, not an Outlook issue. What I was asking
was
whether you get any security warnings when you try to access this
folder
with Windows Explorer (not running elevated). There are some threads
on
this
in the Vista file management and security groups.
--
Russ Valentine




Right now, thye PST's are in the root (of C, working but with
outlook elevated (Just for summary)

The security of the Root folder is:
Full control for the Local Administrators (of which I am a
member)
Special permissions for Authenticated users
System has full control
Users have "read & execute", "list" and "Read".

The other folders (i mentioned before) about stuffing the PSTs in, I
had added my user explicitly to the folder, with full control, with
the same negative results. Since elevating outlook, i never bothered
to move the PSTs to a subfolder.

(For the security on the PSTs themselves i have:
Authenticated users: Full control
System full control
My user: Full control
Local Administrators: Full control
Users: Read & execute and Read.

Brett

On Nov 7, 5:31 am, "Russ Valentine [MVP-Outlook]"
<[email protected]>
wrote:
What happens if you try to view the PST file with Windows Explorer?
What
do
you see if you examine the Security settings for the Folder in
which
it
resides?
--
Russ Valentine


For me, the story is pretty standard, i think.I transfered the
PSTs
from a XP-Outlook 2007 machine, via a USB hard drive to the
Vista-
Outlook 2007 machine. Copied the files to the root C: drive, but
also
tried the files in the standard C:\users\<username>\appdata\local
\microsoft\outlook (where the ost naturally ends up), and tried
in a
plain-jane subdirectory off of C:. In all cases, i confirmed that
the
permissions were set to full control for the administrative group
(which i am a member of), and also tried it with my user
explicitly
set to have full control and owner.

In all cases, i was thrown the permission denied error mentioned
at
the start of this thread when i tried to access the pst thorugh
outlook. I tried both, then File-open technic, and the
Tools->options-
Mail Setup->Data Files->Add.

All of this meant nothing until the elevation of outlook.

BTW, vista Premium and outlook 2007 Ultimate are fully legal,
with
the
latest updates; likely needs to be stated in this day of age.

Thanks again for your time.

On Nov 6, 5:10 am, "Russ Valentine [MVP-Outlook]"
<[email protected]>
wrote:
It is not necessary for anyone else I've seen. I still suspect
there
is
more
to this story. How did you create and transfer this PST file?
How
are
you
accessing it and what happens when you try?
--
Russ Valentine


I works...haha. very cool, thanks. but....this means i have to
run
outlook in an administrative (elevated mode) 100% of the
time....that
seems bad, since i have outlook open 100% of the time, and
outlook
has
been a conduit for bad security issues...pretty big hole in
the
UAC?
Or am i off my rocker?

Thanks again for the response.

Brett

On Nov 5, 9:36 pm, "Russ Valentine [MVP-Outlook]"
<[email protected]>
wrote:
So what happens if you elevate Outlook?
--
Russ Valentine


interestingly i have the same issue.

Namely: I have had various PSTs that have followed me from
Outlook98
through every version of outlook2007, on various OSes. My
last
successful PST/outlook/OS combination was
Oulook2007/XP....i
just
moved my PSTs to Outlook/Vista machine and have the "vista
file
access
is denied. you do not have the permission required to
access
the
file ....."

the files are not read only, and has administrative
permissions...i
am
wondering if it is a setting in outlook; like outlook is
running
in
a
non-administrative mode or some crazy thing.......

Brett

On Nov 5, 7:59 pm, DinosaurGreener
Hello Russ,

Thanks for your help. I checked the boxes under the
General
tab
and
neither
the Read Only or the Hidden boxes are checked. I looked
under
the
Security
tab and it shows me that I have administrative control and
all
permissions
are checked: full control, modify, etc. Under details,
the
attributes
shows
"A" value.

I'm completely stymied. You seem to suggest that there's
more
to
the
file,
so I'm all ears.

Thanks again for the suggestions.
--
Dino

:
Nothing different with Vista. There is more to your
story.
Did
you
ensure
that you removed any read only attribute from your file?
--
Russ Valentine
[MVP-Outlook]
"DinosaurGreener"
<[email protected]>
wrote
in
messageWell, it didn't work. I used the file>open command. I
got
the
message:
"File
access is denied. You do not...etc." The file wasn't
exported,
I
simply
copied it onto a portable hard drive and then plugged
it
into
the
new
laptop.
I copied all of the files pst's and none of them are
opened.
To
make
sure
I
was getting the correct copy, I started over and
copied
the
files
into a
new
folder on the hard drive and didn't change anything.
I
crossed
my
fingers,
and same message.

I had previously imported files when I was using XP
with
no
problem.
Is
there something different with Vista?

--
Dino

:

You don't import PST files. You open them using
Outlook's
File

Open
command.
If you still have a permissions problem then you will
need
to
provide
information on how you created and transported this
file.
Hopefully
you
didn't use "export" to create it, but since you seem
to
think
that
export
and import are for PST files, perhaps you did.

--
Russ Valentine
[MVP-Outlook]
"DinosaurGreener"
<[email protected]>
wrote
in
messageI am trying to import my pst file from one computer
to
another.
I
copied
the
original to a hard drive, but when I tried to
import
it,
I
get