Importing Outlook Express Address book

[JamesJ]

I've tried several time to import an Outlook Express address book
into my contacts folder. I've printed out the help on this and have followed
the instructions but when I try to open the Address book from the tools
menu a get the following message: The address list could not be displayed.
The contacts folder associated with this address list could not be
opened....
See Microsoft Office Outlook Help. I found help for Importing an Outlook
Express
address book and Outlook imports 39 entries bus is unable to open the list?!
Outlook is mind boggling at times.
Any help will be appreciated.


James

 

[Russ Valentine [MVP-Outlook]]

There are no instructions for importing from OE that would ever tell you to
open the Outlook Address Book.
That's never where importing is done.
Clarify what you did. Include your versions.

 

[JamesJ]

Outlook 2003. Am I the only one who has a selection for Address Book
Ctrl+Shift+B
under the Tools menu?? Anyway, when I select Address Book from the Tools
menu
Outlook tells me it can't open the address list. I would put every bit of
the message
Outlook displays in this post if someone can tell me how to copy and paste
from a dialog. The message does tell me to see Microsoft Office Outlook
Help.
This is an Outlook Express (.wab) address book. I don't get any error
messages during
importing I just have no idea where Outlook imports it to.

James

There are no instructions for importing from OE that would ever tell you
to open the Outlook Address Book.
That's never where importing is done.
Clarify what you did. Include your versions.

--
Russ Valentine
[MVP-Outlook]

I've tried several time to import an Outlook Express address book
into my contacts folder. I've printed out the help on this and have
followed
the instructions but when I try to open the Address book from the tools
menu a get the following message: The address list could not be
displayed.
The contacts folder associated with this address list could not be
opened....
See Microsoft Office Outlook Help. I found help for Importing an Outlook
Express
address book and Outlook imports 39 entries bus is unable to open the
list?!
Outlook is mind boggling at times.
Any help will be appreciated.


James

 

[Russ Valentine [MVP-Outlook]]

Of course everyone has an Outlook Address Book. What I was telling you is
that no instructions for importing addresses from OE would ever tell you to
open the Outlook Address Book.

That message simply means you've managed to corrupt your Outlook Address
Book settings. You'll see answers to that question posted here every day. It
is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002



--
Russ Valentine
[MVP-Outlook]

Outlook 2003. Am I the only one who has a selection for Address Book
Ctrl+Shift+B
under the Tools menu?? Anyway, when I select Address Book from the Tools
menu
Outlook tells me it can't open the address list. I would put every bit of
the message
Outlook displays in this post if someone can tell me how to copy and paste
from a dialog. The message does tell me to see Microsoft Office Outlook
Help.
This is an Outlook Express (.wab) address book. I don't get any error
messages during
importing I just have no idea where Outlook imports it to.

James

There are no instructions for importing from OE that would ever tell you
to open the Outlook Address Book.
That's never where importing is done.
Clarify what you did. Include your versions.

--
Russ Valentine
[MVP-Outlook]

I've tried several time to import an Outlook Express address book
into my contacts folder. I've printed out the help on this and have
followed
the instructions but when I try to open the Address book from the tools
menu a get the following message: The address list could not be
displayed.
The contacts folder associated with this address list could not be
opened....
See Microsoft Office Outlook Help. I found help for Importing an Outlook
Express
address book and Outlook imports 39 entries bus is unable to open the
list?!
Outlook is mind boggling at times.
Any help will be appreciated.


James

 

[JamesJ]

That fixed it, fine. Thanks.

Thanks again,
James

Of course everyone has an Outlook Address Book. What I was telling you is
that no instructions for importing addresses from OE would ever tell you
to open the Outlook Address Book.

That message simply means you've managed to corrupt your Outlook Address
Book settings. You'll see answers to that question posted here every day.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or
update your Outlook version or operating system. Use the following steps
to reset the connection. Note that in some instances you may actually have
to remove the Outlook Address Book completely from your Profile, close
Outlook, and then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or
change existing directories or address book. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it
is listed, then remove it and close then restart Outlook and repeat these
steps to add it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002



--
Russ Valentine
[MVP-Outlook]

Outlook 2003. Am I the only one who has a selection for Address Book
Ctrl+Shift+B
under the Tools menu?? Anyway, when I select Address Book from the Tools
menu
Outlook tells me it can't open the address list. I would put every bit of
the message
Outlook displays in this post if someone can tell me how to copy and
paste
from a dialog. The message does tell me to see Microsoft Office Outlook
Help.
This is an Outlook Express (.wab) address book. I don't get any error
messages during
importing I just have no idea where Outlook imports it to.

James

There are no instructions for importing from OE that would ever tell you
to open the Outlook Address Book.
That's never where importing is done.
Clarify what you did. Include your versions.

--
Russ Valentine
[MVP-Outlook]
I've tried several time to import an Outlook Express address book
into my contacts folder. I've printed out the help on this and have
followed
the instructions but when I try to open the Address book from the tools
menu a get the following message: The address list could not be
displayed.
The contacts folder associated with this address list could not be
opened....
See Microsoft Office Outlook Help. I found help for Importing an
Outlook Express
address book and Outlook imports 39 entries bus is unable to open the
list?!
Outlook is mind boggling at times.
Any help will be appreciated.


James