Import old IMAP file into new PST


E

easykey

I have a client who used to use IMAP to send and receive their email.
Outlook 2003 'complained' asking for user names and passwords to the old IMAP
files and kept locking.

So we closed Outlook, used the Mail icon in Windows Control Panel to enter
the profile and removed the IMAP accounts. Then we setup the new POP
accounts.

Now when we open outlook POP is working fine but the history of all their
old IMAP emails has disappeared!

Went into IMPORT/EXPORT to see if I could see old PST files. I see the old
files but outlook will not allow us access to import the messages (so I guess
Outlook IMAP files are not ordinary PST?)

Is there any way I can access these files to import the old messages?
 
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G

Gordon

easykey said:
I have a client who used to use IMAP to send and receive their email.
Outlook 2003 'complained' asking for user names and passwords to the old
IMAP
files and kept locking.

So we closed Outlook, used the Mail icon in Windows Control Panel to enter
the profile and removed the IMAP accounts. Then we setup the new POP
accounts.

Now when we open outlook POP is working fine but the history of all their
old IMAP emails has disappeared!

Went into IMPORT/EXPORT to see if I could see old PST files. I see the
old
files but outlook will not allow us access to import the messages (so I
guess
Outlook IMAP files are not ordinary PST?)

Is there any way I can access these files to import the old messages?


AFAIK the only way is this: re-create the IMAP account in Outlook, create a
local pst file (you have already done this by creating the POP account) and
copy all the data from the IMAP folders to the local pst file.
 
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E

easykey

Thanks Gordon.

I solved it.

I opened Outlook (with the new POP account)
and instead of trying to click on the existing IMAP folders on the left I
went to File / Open / and browsed to each outlook file created by each old
IMAP account and hey presto it opened the messages (I guess some kind of
cache)

Then all I needed to do was copy the emails into the new POP account folders.

Finally I removed the IMAP folders from the folder list - phew!
 

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