Immediate help needed: pc won't reboot

[Guest]

Using Windows XP Professional, I created a new user account. Simple enough.
Then I turned the pc off then back on to show someone what the "new"
desk-top looks like with multiple accounts to choose from. viola! The pc
refuses to finish booting up. It's stuck at the blue screen with the small
Windows XP logo. What do I do? Repeated efforts, including unplugging and
turning it back on has not helped. The pc is connected via a router.

 

[Shenan Stanley]

Using Windows XP Professional, I created a new user account. Simple
enough. Then I turned the pc off then back on to show someone what
the "new" desk-top looks like with multiple accounts to choose from.
viola! The pc refuses to finish booting up. It's stuck at the blue
screen with the small Windows XP logo. What do I do? Repeated
efforts, including unplugging and turning it back on has not helped.
The pc is connected via a router.

Safe mode?

 

[Guest]

Try at starting computer,tap the F8 key,select safe mode,then enter as
adminis-
trator.In xp go to run,type:cmd In cmd type:CHKDSK C: /F Agree to restart,
then type:EXIT Restart computer.