images/pictures not appearing in messages?

[Mike]

Morning,

I have users sending messages from Movable Type with embedded HTML to
users receiving those messages in Outlook. The Movable Type messages
have HTML <img alt="" src=""> tags to pictures saved on the internal web
servers (all users are internal). I can paste a link into a web browser
(firefox) and see the images just fine. If I click the 'add a comment'
like I can see the whole page just fine.

In Outlook I get the missing picture image (little red x) and no images.

I have checked that the "Don't download images" is unchecked. I have
removed all files from the %temp% directory (OutlookSecureTempFiles?) and
still have a problem.

When viewing this same message with ThunderBird the images are visible.

Any ideas on what's going on with Outlook and how to fix it?

Mike

XP SP 3
Office 2007 SP 2
client workstation is fully patched

 

[Brian Tillman [MVP - Outlook]]

I have checked that the "Don't download images" is unchecked. I have
removed all files from the %temp% directory (OutlookSecureTempFiles?) and
still have a problem.

%temp% is NOT the Outlook Secure Temp folder. If you are emptying %temp%
thinking you might help the red x problem in Outlook, you're traveling the
wrong road. See this:
http://www.howto-outlook.com/faq/securetemp.htm

 

[Vince Averello]

See if the info here helps:
http://www.slipstick.com/problems/redx.asp