iexplorer.exe

[Jenni]

i cannot open my internet explorer. i am able to use my
kazaa and msn messenger, but the internet explorer will
not open. i think the command iexplorer.exe has somehow
been deleted, but i have no idea how this happened. i did
a search in files and folders for this command with no
success. i get a msg box saying "internet explorer is
having problems and will now shut down", before the
browser even opens. please help!! ASAP thx jenni

 

[Guest]

I have the same problem Jenni, it came on after downloading the last update patch and coincided with a trojan infection, so I am not sure what caused it. Iam still struggling with this problem I have tried to reinstall explorer but have not been able to do that successfull either

 

[Mike Burgess]

Jenni,
Most likely Kazza has infected your system with one or more Trojans!

Understanding and Troubleshooting Unrecoverable Errors (Faults) in IE
http://support.microsoft.com/?kbid=276393

The IE Error Report generates a "appcompat.txt" file.
This can usually be found in:

C:\Documents and Settings\<user name>\Local Settings\Temp\

Paste the contents (if found) in your next message.
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-04]
Please post replies to this Newsgroup, email address is invalid

 

[Mike Burgess]

Mary,

"and coincided with a trojan infection"

What Trojan? What did you do about it?

Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-04]
Please post replies to this Newsgroup, email address is invalid
--

I have the same problem Jenni, it came on after downloading the last

update patch and coincided with a trojan infection, so I am not sure what
caused it. Iam still struggling with this problem I have tried to reinstall
explorer but have not been able to do that successfull either

 

[Mike Burgess]

Barney,
Yup .... just like I thought .......

<EXE NAME="winshow.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

Winshow.dll = Coolwebsearch trojan

How to remove Coolwebsearch and affiliates
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note: this type hijack indicates an unpatched machine, that is lacking
in "Defense". Please visit Windows Update to avoid these exploits.
[more info]
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_WINSHOW.A&VSect=T
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-04]
Please post replies to this Newsgroup, email address is invalid
--

Mike, I was able to rename the existing (old file) and recreate a new one.

Below are the contenets of that file.

==============

<snip>