iexplore.exe & rundll32.exe app errors

G

Guest

hello. i run xp pro on my home computer for the last year, and now it was
attacked by a virus when my daughter was in aol im, i have run several virus
scans, and cleaned them off, but still cant get into the internet. i keep
getting the following two error messages:

iexplore.exe application error instruction @0x77f57b58 reference memory
@0x01050010 memory could not be read, and

rundll32.exe app error instruction @0x77f57b58 refernece momory could not be
read

i have comcast cable modem, and also a router so my other daughter can
wirelessly get into internet from her laptop, which works fine, i just cant
connect to the internet on my main computer. thanks for all your help on
this matter on what i need to do to fix this.

i have already run spybot s&d, grisoft and adware virus scans.
what else can i do,

i bought this computer ( not new) with xp pro already installed, and do not
have the cd that goes with it

thanks
 
F

Frank Saunders, MS-MVP

jlb said:
hello. i run xp pro on my home computer for the last year, and now
it was attacked by a virus when my daughter was in aol im, i have run
several virus scans, and cleaned them off, but still cant get into
the internet. i keep getting the following two error messages:

iexplore.exe application error instruction @0x77f57b58 reference
memory @0x01050010 memory could not be read, and

rundll32.exe app error instruction @0x77f57b58 refernece momory could
not be read

i have comcast cable modem, and also a router so my other daughter can
wirelessly get into internet from her laptop, which works fine, i
just cant connect to the internet on my main computer. thanks for
all your help on this matter on what i need to do to fix this.

i have already run spybot s&d, grisoft and adware virus scans.

i bought this computer ( not new) with xp pro already installed, and
do not have the cd that goes with it

thanks

Get LSP-Fix - a free program to repair damaged Winsock 2 stacks
http://www.cexx.org/lspfix.htm
WinXP:
and WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
WinXP SP2: Go to Start | Run and type
CMD
In the command window type
netsh winsock reset

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
G

Guest

hello, im not computer savvy, so what im getting here, is to run the programs
you stated, which i will need to download from another computer and apply to
mine, since i cant get into the internet, and also go into run, cmd and type
in what you said, which i do after i run the other programs, or is that
another option, thanks for your help
 
G

Guest

THANK YOU, THANK YOU!!!! i ran the programs and i am connected again.
thanks do much for your help, and have a safe and happy new year!!!!
 

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