iexplore.exe, and rundll32.exe app errors

[Guest]

hello. i run xp pro on my home computer for the last year, and now it was
attacked by a virus when my daughter was in aol im, i have run several virus
scans, and cleaned them off, but still cant get into the internet. i keep
getting the following two error messages:

iexplore.exe application error instruction @0x77f57b58 reference memory
@0x01050010 memory could not be read, and

rundll32.exe app error instruction @0x77f57b58 refernece momory could not be
read

i have comcast cable modem, and also a router so my other daughter can
wirelessly get into internet from her laptop, which works fine, i just cant
connect to the internet on my main computer. thanks for all your help on
this matter on what i need to do to fix this.

 

[Ramesh [MVP]]

Dealing with Unwanted Spyware and Parasites:
http://www.mvps.org/winhelp2002/unwanted.htm

Cleanup malware from the system:
http://aumha.org/a/quickfix.php

Download the required tools from another system and transfer via a removable disk.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


hello. i run xp pro on my home computer for the last year, and now it was
attacked by a virus when my daughter was in aol im, i have run several virus
scans, and cleaned them off, but still cant get into the internet. i keep
getting the following two error messages:

iexplore.exe application error instruction @0x77f57b58 reference memory
@0x01050010 memory could not be read, and

rundll32.exe app error instruction @0x77f57b58 refernece momory could not be
read

i have comcast cable modem, and also a router so my other daughter can
wirelessly get into internet from her laptop, which works fine, i just cant
connect to the internet on my main computer. thanks for all your help on
this matter on what i need to do to fix this.

 

[Guest]

hi. i have already run spybot s&d, grisoft and adware virus scans.
what else can i do, unless i unload all programs one at a time, and
reinstall, or disable the router, and modem, and reapply, im not that
computer savvy, so need alittle more help here and what else i can do??
thanks

 

[Ramesh [MVP]]

From the error messages, it looks to me that one or more of the Windows system files / executables have become corrupted (probably caused by a virus). Assuming that you've done a malware/virus cleanup already, try running SFC /Scannow with the Windows XP CD in the drive. SFC should fix all the missing and corrupt files.

Microsoft Windows XP - System File Checker (sfc):
http://www.microsoft.com/resources/...p/all/proddocs/en-us/system_file_checker.mspx

See section "Free Online Virus Scanners" in this page: http://aumha.org/secure.php and pick a virus scanner from the list. (RAV and TrendMicro are proving good) and complete the online scan.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


hi. i have already run spybot s&d, grisoft and adware virus scans.
what else can i do, unless i unload all programs one at a time, and
reinstall, or disable the router, and modem, and reapply, im not that
computer savvy, so need alittle more help here and what else i can do??
thanks

 

[Guest]

i bought this computer ( not new) with xp pro already installed, and do not
have the cd that goes with it, what do i do know, since i do not have the
disk??
thanks