iexplore.exe consumes CPU and lock up windows

[Guest]

About three weeks ago I found that my computer would freeze up for minutes at
a time. Happened only after opening an internet connection. I then noticed
that the CPU was pegged by iexplore.exe. Also noticed that two instances of
iexplore.exe woul be open if I launched Outlook Express first. Iexploe.exe
often gets launched when I check my mail. I can cole it down through task
manager with no adverse behavior while the CPU usage goes way down. I have
an XP Pro with 1 GIG memory and an AMD 3000+. I suspected a virus at first
but did a full Norton scan with nothing found. I am t a loss and y computer
usability is limited when on the web. Can anyone suggest a solution?
Thanks

 

[Malke]

About three weeks ago I found that my computer would freeze up for minutes at
a time. Happened only after opening an internet connection. I then noticed
that the CPU was pegged by iexplore.exe. Also noticed that two instances of
iexplore.exe woul be open if I launched Outlook Express first. Iexploe.exe
often gets launched when I check my mail. I can cole it down through task
manager with no adverse behavior while the CPU usage goes way down. I have
an XP Pro with 1 GIG memory and an AMD 3000+. I suspected a virus at first
but did a full Norton scan with nothing found. I am t a loss and y computer
usability is limited when on the web. Can anyone suggest a solution?
Thanks

This is indicative of malware. Norton antivirus will not be useful in
this instance. Go through these general malware removal steps
systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with Multi_AV (links and instructions at above website)
and follow instructions to do all scans in Safe Mode.

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.


Malke