IE8 won’t start?

[Geri]

A couple days ago I read all the dos & don’ts (i.e. removing IE7) &
loaded Win XP SP3 with no problems. Did all the XP updates, including
reloading IE7 and its updates. Yesterday I tried the IE8 update and it
seemed to download ok. Everything looked good, new files and all, but
IE8 will not start. Removed IE8, reverted to IE7, and things are back
to normal… IE7 works fine. Tried a second time yesterday and again
today and get the same results. IE8 update seems to download ok but
will not start.

BTW, I turned off my firewall, virus software and just about everything
else that loads at start-up and no help.

Any suggestions? Thanks,

Geri

 

[PA Bear [MS MVP]]

[X-post to IE General]

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

My personal recommendations include:

=> Install IE8 manually, not via Windows Update/Automatic Updates!! =>
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.

=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.

=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.

=> Create a Restore Point manually before installing IE8. [Do NOT use
System Restore to remove/uninstall IE8; instead, see
http://support.microsoft.com/kb/957700. Then use the Restore Point prior to
reinstalling IE8 per these recommendations. Norton users will need to see
http://bertk.mvps.org/html/symantecdoc1.html.]

=> Reboot twice after installing or uninstalling IE8.

=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
install it.
--
IE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

 

[Guest]

Geri,

microsoft.public.internetexplorer.general