Darrel,
Welcome.
But please complete the remaining procedure as well. Disabling 3rd party stuff is only a workaround.
--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
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Free Online Virus Scanners and Security Tests:
http://www.mvps.org/sramesh2k/Scanners.htm
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Ramesh[MVP]
it works fine now after disabling the third party
browser extensions.
thank you
-----Original Message-----
Darrel,
When you click the Internet Explorer icon, window may
flash a second and quits. Or, it may show an Error-
Reporting dialog. This may be due to a malware Browser
Helper Object which causes Internet Explorer process to
terminate. If you see the Error-Reporting dialog,
click "to see what data this report contains" and
identify the Module Name causing this error. In most
cases, it may be the spyware DLL. Therefore, reinstalling
Internet Explorer [in case of a spyware DLL] may not
help.
To test with: Disable third-party browser extensions in Internet
Explorer
1. Click Start, Run, and type inetcpl.cpl. [or control inetcpl.cpl]
2. Click the Advanced tab.
3. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
4. Restart Internet Explorer.
If this helps, read here for further troubleshooting:
Cannot open Internet Explorer:
http://www.mvps.org/sramesh2k/IEFAQ.htm
Sample Error-Report dialogs:
http://www.mvps.org/sramesh2k/images/EReport1.JPG
http://www.mvps.org/sramesh2k/images/EReport2.JPG
(Faults) in Internet Explorer:
message (e-mail address removed)...
wen i start up computer ie6 says there is a problemb and
it must shut down. oe6,msn messenger, and weather bug all
come up as normal. no problembs with msn explorer, but
all aps use ie to access internet even error reporting
fails and tries to report its failure thus opening
another error report