IE6 shuts pc down


R

RB

Running WinXP with IE6.0.

When I go to web sites, click on active links, or go to a different web
page, my IE suddenly shuts my pc down. This only happens on occasions, and
is random and intermittent. There is no pattern to the problem, such as
certain web sites, etc.

Any ideas what the cause might be or how to fix?
 
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G

Guest

RB said:
Running WinXP with IE6.0.

When I go to web sites, click on active links, or go to a different web
page, my IE suddenly shuts my pc down. This only happens on occasions, and
is random and intermittent. There is no pattern to the problem, such as
certain web sites, etc.

Any ideas what the cause might be or how to fix?
This can be the recipe for disaster, is your Computer clean from malwares
and viruses, do you have an Up2date Anti-virus installed on your PC and Scan
on regularly.
If your answer yes then your HDD drive may have a problem or your System is
Overheated!.
Try and look in your Event Viewer for any Error Messages indicating or
pointing to a specific program/Hardware causing a problem or Error message
and send them here.
Try disk clean Up, Deferag, and chkdsk.exe or For XP SP2 type in the Run
command this : sfc /scannow and let it run also get your XP CD handy to put
it in if needed.
Unexplained shut dwon for Xp read this :
http://www.microsoft.com/windowsxp/using/security/expert/russel_infectedpc.mspx
Unexplained behavior caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
HTH.
Please let us know.
Regards,
nass
 
R

RB

Thanks for the info. Where do I find my event viewer?

I wondered about a corrupted or missing file in IE6. I have my original pc
CD. Could I uninstall and reinstall IE6?

I have good a/v and run Spybot and AdAware frequently. I also use Error
Clean and CW Shredder.

My problem started up approximately 3 mos ago, so overheating probably isn't
the cause, as it was fine prior to that.
 
G

Guest

RB said:
Thanks for the info. Where do I find my event viewer?

I wondered about a corrupted or missing file in IE6. I have my original pc
CD. Could I uninstall and reinstall IE6?

I have good a/v and run Spybot and AdAware frequently. I also use Error
Clean and CW Shredder.

My problem started up approximately 3 mos ago, so overheating probably isn't
the cause, as it was fine prior to that.
Hi, to view the event Viewer open the Run command and type:
eventvwr and press OK, on the Open window you will see:
[&] Event Viewer (Local)
*Application click on this to see the log file
*Security click on it to see the file in the right pane
*System // // // //
look for any RedX error messages and post them here.

On how to uninstall/Repair IE6 read this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378

HTH.
Please let us know,
Regards,
nass
 
R

RB

Found an error message on 10/17. Says it's an Application Hang. Category
(101); event 1002.
 
G

Guest

RB said:
Found an error message on 10/17. Says it's an Application Hang. Category
(101); event 1002.
Hi RB,
1 → Double click on the Error Message in the Right Pane and a windows will
Open tell you what Application the Error about as it is it could be any thing.
(X) Error Application Hang 12/03/2006 Double click it and
write down the Info and send it here in your next Post.
2→ Open your Device manager and look for any Exclamation Mark or read X on
any Device listed there and Remove then Reboot and window will detect and
install the driver for it on start up.
To get to Device manager do this; Right click My Computer and select
Proeprties from the Drop down list, on the System Window Properties click on
Hardware Tab then Device Manager Button and there look for any unfunctioing
Device and Remove it from the list.

3→ Perform Clean Boot on how to perform clean boot read this Article:
http://support.microsoft.com/kb/310353
You do have a corrupt Application/ Hardware that causing this Error Message
to display in Event Viewer.
Also always be sure your computer is Malware/Virus free to avoide confussion.
4→ Run the sfc /scannow after doing the above also will help to repair some
core system files may corrupt or deleted over the time on the computer/Laptop.
Please perform each step one at a time and reboot your machine for the
changes/settings take place/effect on your System.
HTH.
Please let us know.
Regards,
nass
 
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F

Frank Saunders, MS-MVP OE/WM

RB said:
Found an error message on 10/17. Says it's an Application Hang.
Category (101); event 1002.
Check for malware:

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose default
install is loaded with malware. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along.
 

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