IE6 download and hyperlink problem

B

bobster

I have had the below problems for several days. After getting much help and
good advice from the Win 98 General discussion group I've had no success in
finding a solution so I'm turning to this group in the hopes that someone
has a solution. It initially appeared to be either a virus problem or an
IE6 problem but after trying many virus/spyware oriented "fixes" to no
avail, I now believe it may be an IE6 problem. Here are the specifics:


1) After opening any window in IE6, if I'm directed to a subsequent
hyperlink and click on it, a new window appears but with its address line
blank. If I click on "stop", the address appears, then if I click "refresh",
the window opens in the subject hyperlink address. This same behavior is
exhibited if I click on a hyperlink in an OE email message.

2) After opening any window in IE6, if I'm directed to a subsequent
hyperlink and click on it, a new window SOMETIMES appears with NO address
window. In that case, I'm essentially locked out of the URL I'm attempting
to access since there is also no "stop" nor "refresh" option.

3) When trying to use Windows Update, everything proceeds normally until I
get to the part where the download is supposed to start but nothing happens.
I've waited as long as an hour just to be sure it isn't just a late starter.
When I click on "cancel" (the only option!), I get a window that says,
"Microsoft Internet Explorer has encountered a problem and needs to close.
The situation is similar to 2) above -- locked out of the ability to
download files from Windows Update.
........."

Win 98se
P11, 300 MHz
320 MHz ram
IE6, OE6, SP1
AdAware
Hosts file
SpyBot S&D
Ez-trust AV
CW Shredder

I have used all of the above tools plus the IE6 repair tool, and have done a
forced IE6 reload, all to no avail. Any help will be greatly appreciated.
 
G

Galen

In bobster <[email protected]> had this to say:

My reply is at the bottom of your sent message:
I have had the below problems for several days. After getting much
help and good advice from the Win 98 General discussion group I've
had no success in finding a solution so I'm turning to this group in
the hopes that someone has a solution. It initially appeared to be
either a virus problem or an IE6 problem but after trying many
virus/spyware oriented "fixes" to no avail, I now believe it may be
an IE6 problem. Here are the specifics:


1) After opening any window in IE6, if I'm directed to a subsequent
hyperlink and click on it, a new window appears but with its address
line blank. If I click on "stop", the address appears, then if I
click "refresh", the window opens in the subject hyperlink address.
This same behavior is exhibited if I click on a hyperlink in an OE
email message.

2) After opening any window in IE6, if I'm directed to a subsequent
hyperlink and click on it, a new window SOMETIMES appears with NO
address window. In that case, I'm essentially locked out of the URL
I'm attempting to access since there is also no "stop" nor "refresh"
option.

3) When trying to use Windows Update, everything proceeds normally
until I get to the part where the download is supposed to start but
nothing happens. I've waited as long as an hour just to be sure it
isn't just a late starter. When I click on "cancel" (the only
option!), I get a window that says, "Microsoft Internet Explorer has
encountered a problem and needs to close. The situation is similar to
2) above -- locked out of the ability to download files from Windows
Update. ........"

Win 98se
P11, 300 MHz
320 MHz ram
IE6, OE6, SP1
AdAware
Hosts file
SpyBot S&D
Ez-trust AV
CW Shredder

I have used all of the above tools plus the IE6 repair tool, and have
done a forced IE6 reload, all to no avail. Any help will be greatly
appreciated.

Wow, it's been ages... If you add/remove windows components and try to
remove IE are you given a repair option? If so I'd try to repair IE.

Repairing or Reinstalling Internet Explorer for Windows 98/Me:
http://www.answers.vt.edu/ask4help/desktop/vtkb2454.htm&e=9797

Galen
--

"But there are always some lunatics about. It would be a dull world
without them."

Sherlock Holmes
 
F

Frank Saunders, MS-MVP IE/OE

bobster said:
I have had the below problems for several days. After getting much
help and good advice from the Win 98 General discussion group I've
had no success in finding a solution so I'm turning to this group in
the hopes that someone has a solution. It initially appeared to be
either a virus problem or an IE6 problem but after trying many
virus/spyware oriented "fixes" to no avail, I now believe it may be
an IE6 problem. Here are the specifics:


1) After opening any window in IE6, if I'm directed to a subsequent
hyperlink and click on it, a new window appears but with its address
line blank. If I click on "stop", the address appears, then if I
click "refresh", the window opens in the subject hyperlink address.
This same behavior is exhibited if I click on a hyperlink in an OE
email message.

2) After opening any window in IE6, if I'm directed to a subsequent
hyperlink and click on it, a new window SOMETIMES appears with NO
address window. In that case, I'm essentially locked out of the URL
I'm attempting to access since there is also no "stop" nor "refresh"
option.

3) When trying to use Windows Update, everything proceeds normally
until I get to the part where the download is supposed to start but
nothing happens. I've waited as long as an hour just to be sure it
isn't just a late starter. When I click on "cancel" (the only
option!), I get a window that says, "Microsoft Internet Explorer has
encountered a problem and needs to close. The situation is similar to
2) above -- locked out of the ability to download files from Windows
Update. ........"

Win 98se
P11, 300 MHz
320 MHz ram
IE6, OE6, SP1
AdAware
Hosts file
SpyBot S&D
Ez-trust AV
CW Shredder

I have used all of the above tools plus the IE6 repair tool, and have
done a forced IE6 reload, all to no avail. Any help will be greatly
appreciated.

From http://www.fjsmjs.com/OE/nolinks.htm

1. Click Start, and then click Run.

2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.


4. If that doesn't fix it, see this article:

http://www.mvps.org/inetexplorer/answers.htm#new_window

5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE_Default_Browser.reg

6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
after you select Auto-Select encoding
http://support.microsoft.com/kb/870863

You can also try this:

Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.

Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.

Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.

You may need to reboot.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
B

bobster

Frank -- Thanks very much for the help. The problem turned out to be a
missing or corrupted oleaut32.dll. Downloading a fresh one from my Win98
disk solved my problems. Also, thanks Galen for your suggestions.
 
F

Frank Saunders, MS-MVP, IE/OE

bobster said:
Frank -- Thanks very much for the help. The problem turned out to
be a missing or corrupted oleaut32.dll. Downloading a fresh one from
my Win98 disk solved my problems. Also, thanks Galen for your
suggestions.

You're welcome. Thanks for the feedback.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 

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