IE6 crashes when accessing some sites

[Zakath]

Hi

I'm having a problem with IE6. Whenever I try to open certain sites
(ie. http://www.acdsystems.com and http://www.jubii.dk) Internet
Explorer will crash and the following is recorded in the event log
(Win2k3 Server):

Faulting application iexplore.exe, version 6.0.3790.0, faulting module
kernel32.dll, version 5.2.3790.0, fault address 0x000249d3.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I have noticed that IE won't crash as long as I keep the mouse pointer
over the toolbars, but the second I move the pointer down into the
actual web-page it will crash. I can use tab to navigate the web-page
without problems, but as soon as I use the mouse it will crash.

I first noticed this problem on Windows 2003 Servers (Terminal
Servers), but I also have the problem on my personal Windows XP and my
bosses Windows 2000, and probably others too.

This leads me to suspect that a Windows-update may be the cause of it
but uninstalling them on my own computer does not help. (We are using
SUS to distribute Windows Updates)

We have had the problem for about three weeks now, and any suggestions
will be greatly appreciated.

Thanks,

Søren

 

[Jan Il]

Hi Zakath

Try the following and see if it helps:

Internet Explorer Quits When You Visit a Web Page That Uses an XSL
Transform and Window.name Property
http://support.microsoft.com/?kbid=811812

Also...perhaps a Java issue?

Tools/internet options/advanced/Microsoft VM
....only tick the JIT compiler box and leave the Java boxes un checked
(default)

and....

Go to http://java.sun.com/j2se/1.4.2/download.html.
Download J2SE v 1.4.2_06 JRE. (Make sure you get the JRE file, not the SDK
file, unless you are a software developer).
Install it.

or....

Internet Explorer closes unexpectedly:
http://inetexplorer.mvps.org/answers_5.htm#shuts_down

Pages disappear when minimised
http://inetexplorer.mvps.org/answers_7.htm#taskbar

If the above does not resolve the problem then try this workaround:

1. Click Start, run, type "inetcpl.cpl" (with out quotation marks) and click
OK.
2. Click the Advanced tab.
3. Under Browsing, uncheck the "Enable third-party browser extensions
(requires restart)" check box.
4. Click OK. And close IE

Do not restart your computer after performing the above steps.

Then open Internet Explorer and check if the problem is resolved. If it is,
then you have some form of malware, spyware or hijacker on our system,
therefore, do the following:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Especailly these two and run them both from Safe Mode:

CWShredder: Free
http://www.majorgeeks.com/download4086.html

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the HiJackThis Support
Forums below:
http://www.hijackthis.de/forum/forumdisplay.php?f=10&guestlanguageid=4
the AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

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