IE won't start

[Mark]

I get an error window when attempting to start IE.
No specifics, just '...has encountered a problem'

Maybe many ways to fix whatever is wrong, but
DELL say speak to Microsoft and Microsoft say
speak to DELL !

Any suggestions for either what to try, or who
to contact would be appreciated.

Thanks

 

[Mike Burgess]

Mark,
Understanding and Troubleshooting Unrecoverable Errors (Faults) in IE
http://support.microsoft.com/?kbid=276393

The IE Error Report generates a "appcompat.txt" file.
This can usually be found in:

C:\Documents and Settings\<user name>\Local Settings\Temp\

Paste the contents (if found) in your next message.
[or]
http://forums.us.dell.com/supportforums/
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-04]
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