IE slow, crashing - please help

[Guest]

This problem keeps re-occurring: (On my Dell 4600/XP SP-2) I will have a few
IE 6 browser windows open, then usually one of them will freeze, then CPU
usage spikes to 100% - causing the computer to take several minutes to
perform the simplest operations. I usually have to (wait for) the task
manager to open so I can close out of IE – although often, the problem is
still there so I have to reboot the system. I have been trying in-vein for
months to correct this.

I have Spybot, Ad-aware, HJT, Awido, Spywareblaster, SpywareGuard, My
computer is protected by CA eTrust security suite, I have cleaned, error
detected & defragged the HD several times. I tried to update the (scripting
engine 5.6) as someone suggested - but then I was experiencing other problems
and had to use System Restore – so I’m not sure of the status of it now. Run
sfc /scannow… Deleted TIF and reduced its size to 50 MB, reduced hardware
acceleration (also my video driver is up-to-date).
Nothing works!

In addition, IE has slowed significantly. It sometimes it takes several
minutes to display web pages (it used take be no more than a few seconds).


Here are some forum links to what I have tried:
http://www.microsoft.com/windowsxp/expertz...f8-ab7c00535938
http://forums.tomcoyote.org/index.php?show...81&#entry247481

As far as I can tell, with all of the scans, cleanings, and deletions, my
machine is free of viruses and spyware & maleware. Can anyone fix this?
Where’s Bill Gates when I need him?

 

[Don Varnau]

Hi,
These links don't work

http://www.microsoft.com/windowsxp/expertz...f8-ab7c00535938
http://forums.tomcoyote.org/index.php?show...81&#entry247481

But, If the machine was declared "clean" at tomcoyote.org I'd be looking at
the legitimate programs- especially those running in the background
providing some a real-time service. My prime suspect would be the eTrust
suite.

The offender may be another legitimate program. Disable (for diagnostic
purposes) programs such as pop-up blockers, security, toolbars and other
add-ons for IE, anti-virus, etc. Take a look at any program that might be
interfering with IE. You may have to reconfigure, reinstall, or not
reinstall, a program. Turn on the Windows Firewall (from Control Panel or
Security Center) before disabling a third-party firewall.

IE> Tools> Manage add-ons is a good place to start.

Also...
There have been reports that the latest update for Java JRE caused IE to
become very slow on some systems. Check Control Panel> Sun Java or
Add/remove programs to see if you're running JRE 5.0 V6. If the previous
version is still installed you could uninstall 5.0 V6.

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Don Varnau,

Sorry it has taken a while to respond… I disabled the Google toolbar.
It just occurred to me that often IE often crashes when I am running Windows
Media Player. -Can this indicate where the problem is??

I’m just downloaded Firefox. I have already used Firefox in the past but
didn’t stay with it, but now that IE is giving me problems maybe I’ll give it
a try for a while.

Hi,
These links don't work

http://www.microsoft.com/windowsxp/expertz...f8-ab7c00535938
http://forums.tomcoyote.org/index.php?show...81&#entry247481

But, If the machine was declared "clean" at tomcoyote.org I'd be looking at
the legitimate programs- especially those running in the background
providing some a real-time service. My prime suspect would be the eTrust
suite.

The offender may be another legitimate program. Disable (for diagnostic
purposes) programs such as pop-up blockers, security, toolbars and other
add-ons for IE, anti-virus, etc. Take a look at any program that might be
interfering with IE. You may have to reconfigure, reinstall, or not
reinstall, a program. Turn on the Windows Firewall (from Control Panel or
Security Center) before disabling a third-party firewall.

IE> Tools> Manage add-ons is a good place to start.

Also...
There have been reports that the latest update for Java JRE caused IE to
become very slow on some systems. Check Control Panel> Sun Java or
Add/remove programs to see if you're running JRE 5.0 V6. If the previous
version is still installed you could uninstall 5.0 V6.

Hope this helps,
Don
[MS MVP- IE]

This problem keeps re-occurring: (On my Dell 4600/XP SP-2) I will have a few
IE 6 browser windows open, then usually one of them will freeze, then CPU
usage spikes to 100% - causing the computer to take several minutes to
perform the simplest operations. I usually have to (wait for) the task
manager to open so I can close out of IE – although often, the problem is
still there so I have to reboot the system. I have been trying in-vein for
months to correct this.

I have Spybot, Ad-aware, HJT, Awido, Spywareblaster, SpywareGuard, My
computer is protected by CA eTrust security suite, I have cleaned, error
detected & defragged the HD several times. I tried to update the (scripting
engine 5.6) as someone suggested - but then I was experiencing other problems
and had to use System Restore – so I’m not sure of the status of it now. Run
sfc /scannow… Deleted TIF and reduced its size to 50 MB, reduced hardware
acceleration (also my video driver is up-to-date).
Nothing works!

In addition, IE has slowed significantly. It sometimes it takes several
minutes to display web pages (it used take be no more than a few seconds).


Here are some forum links to what I have tried:
http://www.microsoft.com/windowsxp/expertz...f8-ab7c00535938
http://forums.tomcoyote.org/index.php?show...81&#entry247481

As far as I can tell, with all of the scans, cleanings, and deletions, my
machine is free of viruses and spyware & maleware. Can anyone fix this?
Where’s Bill Gates when I need him?