IE Slow to Load Pages

[Guest]

On several systems where I work, users are reporting that Internet Explorer
is initially very slow opening pages. In some cases it can take up to a
minute before IE even begins to attempt to load the page.

We have tried updating IE with the latest patches and running several
different spyware/malware detection programs, but nothing has changed this
behavior.

One work-around that we have found is to have the user type the complete URL
(including the http:// portion to identify the protocal). It appears that IE
is getting confused on what protocal to use if you simply enter a URL such as
www.ford.com. If you enter http://www.ford.com, the site loads immediately.

Has anyone else come across this problem? While there is a work-around (to
type the protocal at the beginning of the address) many of our users consider
this too "cumbersome" a solution and are basically demanding an actual fix.

 

[Frank Saunders, MS-MVP IE/OE]

On several systems where I work, users are reporting that Internet
Explorer
is initially very slow opening pages. In some cases it can take up to a
minute before IE even begins to attempt to load the page.

We have tried updating IE with the latest patches and running several
different spyware/malware detection programs, but nothing has changed this
behavior.

One work-around that we have found is to have the user type the complete
URL
(including the http:// portion to identify the protocal). It appears that
IE
is getting confused on what protocal to use if you simply enter a URL such
as
www.ford.com. If you enter http://www.ford.com, the site loads
immediately.

Has anyone else come across this problem? While there is a work-around
(to
type the protocal at the beginning of the address) many of our users
consider
this too "cumbersome" a solution and are basically demanding an actual
fix.

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/