IE Shutting Down

[Guest]

I run IE 6.0 Service pack 2. There are times while i am working in IE it just
shuts down, no warning, no error message nothing. I have run a full virus
check and also a spyware check and i am ok there.
Has anyone ever had this haapen to them?

 

[Frank Saunders, MS-MVP, IE/OE]

How did you check for spyware? One program won't catch everything.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[PA Bear]

Dealing with Trojans & Hijackware (Do parts A and B):

A. Removing Trojans and Trojanware with Sysclean

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean or just
a desktop folder). Download 'Sysclean.com' from
http://www.trendmicro.com/download/dcs.asp to this folder. Download the
latest 'Trend Pattern File' zip (e.g., lpt123.zip) from
http://www.trendmicro.com/download/pattern.asp and extract its contents to
the same folder; see the Readme text file for instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of TEMP folders and Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files:

(1) create a new Restore Point (Start>Programs>Accessories>System
Tools>System Restore), then

(2) delete all but the most recent Restore Point
(Start>Programs>Accessories>System Tools>Disk Cleanup>More options [tab]).

Afterwards, update your own anti-virus application and perform another full
system scan.

B. Hijackware

Help with Hijackware (all are MS MVP sites)
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

Run the following tools in this order with nothing else running in
background:

1. CWShredder v2.13 (choose Fix, not Scan)

2. Ad-Aware SE (Reconfigure per http://aumha.net/viewtopic.php?t=5877; Fix
all found)

3. OPTIONAL: Spybot (RTFM; Immunize first and then scan; Generally, fix
everything in red)

Important: You must seek updates for Ad-Aware and Spybot before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7.

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or http://aumha.net/viewforum.php?f=30
for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957

 

[Jon Kennedy]

In addition to Frank and Robert's excellent suggestions, also see this site
for possible help:
http://inetexplorer.mvps.org/answers_5.htm#shuts_down

 

[PA Bear]

Who's Robert, John? <eg>

 

[Jon Kennedy]

Oh, crap, I *knew* I'd mess that up one day!!
My humblest apologies, Robear!!!! <bowing>

 

[Robert Aldwinckle]

Who's Robert, John? <eg>

What I am curious about is how people who make this mistake
are pronouncing the name in their heads as they type it?





---

 

[PA Bear]

What I am curious about is how people who make this mistake
are pronouncing the name in their heads as they type it?

In Jon's case, with a (US) Southern accent, I assume. <eg>

 

[Jon Kennedy]

Very funny! <g> I'm a transplanted damn Yankee TYVM! From NW Pa., too.
Guess I got confused with the French pronunciation??? <bg>

 

[PA Bear]

Even worse, an *Erie* drawl!