IE HANGS

G

Guest

I have ran several virus,spyware,registy cleaners....Deleted all temp files
and cookies...I have xp home sp2 up to date....I dont use yahoo or there
toolbar...IE just freezes and I have to ctrl,alt,del to procede...Any
suggestions?
 
F

Frank Saunders, MS-MVP OE

willy9494 said:
I have ran several virus,spyware,registy cleaners....Deleted all temp files
and cookies...I have xp home sp2 up to date....I dont use yahoo or there
toolbar...IE just freezes and I have to ctrl,alt,del to procede...Any
suggestions?
Click to expand...

One of your Registry cleaners may well have deleted something important.
Windows version and service pack level?
 
G

Guest

HOpe thisPlatform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\Temporary Directory 1 for
hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer provided by Comcast
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88}
- (no file)
O2 - BHO: (no name) - {00000000-59D4-4008-9058-080011001200} - (no file)
O2 - BHO: (no name) - {00000000-C1EC-0345-6EC2-4D0300000000} - (no file)
O2 - BHO: (no name) - {3ceff6cd-6f08-4e4d-bccd-ff7415288c3b} - (no file)
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -
C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: winapi32.MyBHO - {62E2E094-F989-48C6-B947-6E79DA2294F9} -
C:\WINDOWS\System32\winapi32.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {8333c319-0669-4893-a418-f56d9249fca6} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program
Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {e52dedbb-d168-4bdb-b229-c48160800e81} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -
C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} -
C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [LXCECATS] rundll32
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEtim e.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MSConfig]
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe"
/background
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program
files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program
files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -
C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {2357B3CF-7F8D-4451-8D81-FD6097610AEE} (CamfrogWEB Advanced
Unicode Control) - http://activex.camfrogweb.com/advanc...instmodule.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety
Center Base Module) - http://scan.safety.live.com/resource...scbase5059.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility
Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1133483215434
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) -
http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) -
http://www.worldwinner.com/games/v46/wof/wof.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
http://www.gamespot.com/KDX22/download/kdx.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{6E53E70A-2489-46C4-AF75-0C6DECC553E0}:
NameServer = 4.2.2.1,4.2.2.2
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -
"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation -
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -
Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\Security
Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program
Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
info helps
 
G

Guest

well, seeing that you've got the 7.0 version, that makes me wonder right
there...my mother in law has the same and said that she has had nothing but
problems since she installed it. computer's constantly locking up and
kicking her off the internet. don't know how to look into the problem, but
it may be a start.

willy9494 said:
HOpe thisPlatform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\Temporary Directory 1 for
hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer provided by Comcast
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88}
- (no file)
O2 - BHO: (no name) - {00000000-59D4-4008-9058-080011001200} - (no file)
O2 - BHO: (no name) - {00000000-C1EC-0345-6EC2-4D0300000000} - (no file)
O2 - BHO: (no name) - {3ceff6cd-6f08-4e4d-bccd-ff7415288c3b} - (no file)
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -
C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: winapi32.MyBHO - {62E2E094-F989-48C6-B947-6E79DA2294F9} -
C:\WINDOWS\System32\winapi32.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {8333c319-0669-4893-a418-f56d9249fca6} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program
Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {e52dedbb-d168-4bdb-b229-c48160800e81} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -
C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} -
C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [LXCECATS] rundll32
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEtim e.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MSConfig]
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe"
/background
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program
files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program
files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -
C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {2357B3CF-7F8D-4451-8D81-FD6097610AEE} (CamfrogWEB Advanced
Unicode Control) - http://activex.camfrogweb.com/advanc...instmodule.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety
Center Base Module) - http://scan.safety.live.com/resource...scbase5059.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility
Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1133483215434
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) -
http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) -
http://www.worldwinner.com/games/v46/wof/wof.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
http://www.gamespot.com/KDX22/download/kdx.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{6E53E70A-2489-46C4-AF75-0C6DECC553E0}:
NameServer = 4.2.2.1,4.2.2.2
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -
"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation -
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -
Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\Security
Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program
Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
info helps


Frank Saunders said:
One of your Registry cleaners may well have deleted something important.
Windows version and service pack level?

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"
Click to expand...
Click to expand...
 
G

Guest

My computer did this with IE6 so I tried 7 to see if it would help.....

rdobben said:
well, seeing that you've got the 7.0 version, that makes me wonder right
there...my mother in law has the same and said that she has had nothing but
problems since she installed it. computer's constantly locking up and
kicking her off the internet. don't know how to look into the problem, but
it may be a start.

willy9494 said:
HOpe thisPlatform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\LVComsX.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\WILLIA~1\LOCALS~1\Temp\Temporary Directory 1 for
hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer provided by Comcast
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88}
- (no file)
O2 - BHO: (no name) - {00000000-59D4-4008-9058-080011001200} - (no file)
O2 - BHO: (no name) - {00000000-C1EC-0345-6EC2-4D0300000000} - (no file)
O2 - BHO: (no name) - {3ceff6cd-6f08-4e4d-bccd-ff7415288c3b} - (no file)
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -
C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O2 - BHO: winapi32.MyBHO - {62E2E094-F989-48C6-B947-6E79DA2294F9} -
C:\WINDOWS\System32\winapi32.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {8333c319-0669-4893-a418-f56d9249fca6} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program
Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {e52dedbb-d168-4bdb-b229-c48160800e81} - (no file)
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -
C:\PROGRA~1\COMCAS~2\COMCAS~1.DLL
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} -
C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [LXCECATS] rundll32
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEtim e.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [MSConfig]
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe"
/background
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program
files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program
files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -
C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {2357B3CF-7F8D-4451-8D81-FD6097610AEE} (CamfrogWEB Advanced
Unicode Control) - http://activex.camfrogweb.com/advanc...instmodule.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety
Center Base Module) - http://scan.safety.live.com/resource...scbase5059.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility
Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1133483215434
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) -
http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) -
http://www.worldwinner.com/games/v46/wof/wof.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) -
http://www.gamespot.com/KDX22/download/kdx.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{6E53E70A-2489-46C4-AF75-0C6DECC553E0}:
NameServer = 4.2.2.1,4.2.2.2
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -
"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation -
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation -
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -
Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\Security
Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program
Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
info helps


Frank Saunders said:
I have ran several virus,spyware,registy cleaners....Deleted all temp files
and cookies...I have xp home sp2 up to date....I dont use yahoo or there
toolbar...IE just freezes and I have to ctrl,alt,del to procede...Any
suggestions?

One of your Registry cleaners may well have deleted something important.
Windows version and service pack level?

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"
Click to expand...
Click to expand...
Click to expand...
 
F

Frank Saunders, MS-MVP OE/WM

willy9494 said:
HOpe thisPlatform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)
Click to expand...

I certainly didn''t ask for a HijackThis log.
You're sure running a lot of stuff I wouldn't allow, but I'm not an expert
on HijackThis logs.

**Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

Support for IE7 can be found in the
microsoft.public.internetexplorer.browser newsgroup.

On the Web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.browser

In a news reader like Outlook Express:
news://msnews.microsoft.com/microsoft.public.internetexplorer.browser
 

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