IE hangs even though Internet is working

[Carl Stephenson]

I've got a wierd situation. I have windows XP with a cable
modem. Last thursday 3/11 I lost all internet
connectivity. After getting the connectivity problem fixed,
I opened IE and got the message "The page cannot be
displayed". I did the usual tests, using ping and tracert
and everthing looked good.

I accidently clicked my outlook button, and it opened and
downloaded my email. But IE still won't work. I tried
Netscape and it works fine. I've deleted the hosts file so
that it can recreate it.

I'm out of options, I've tried everthing I can think of.

Can anyone help??????

Thanks,

Carl

 

[war17]

Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
OR
http://www.theeldergeek.com/repair_ie6.htm

 

[Mike Burgess]

Carl,
Most errors of that type are adware or Winsock related.
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
[more info]
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-09-04]
Please post replies to this Newsgroup, email address is invalid

 

[Carl Stephenson]

Hey Folks,

Thanks for the help, unfortunately, it didn's work. After
battling with IE I finally got it reinstalled, but I still
get the "Page cannot be displayed" or the "DNS error". As
soon as I open IE, it goes right to the DNS error page. It
seems that it doesn't even try to go out and find the page.
Could there be a hosts or dns file corrupted??? Netscape
7.1 works perfectly, but I'd rather use IE.

Help!!!!!!!!!!!!!!!!!!

Thanks

Carl

 

[Frank Saunders, MS-MVP]

Hey Folks,

Thanks for the help, unfortunately, it didn's work. After
battling with IE I finally got it reinstalled, but I still
get the "Page cannot be displayed" or the "DNS error". As
soon as I open IE, it goes right to the DNS error page. It
seems that it doesn't even try to go out and find the page.
Could there be a hosts or dns file corrupted??? Netscape
7.1 works perfectly, but I'd rather use IE.

Help!!!!!!!!!!!!!!!!!!

Thanks

Carl

Did you try the tools at
http://mvps.org/winhelp2002/unwanted.htm ?
Where did you post your HijackThis log?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Guest]

Mike,

Thanks for the reply. I have spy hunter and have run it
several times. The last 2 times it has found nothing. If
I've cleaned off the parasites, what file(s) do I need to
remove so that IE will work. As of today I still show no
parasites, but stil have the same problem with IE.

What do I need to do???

Thanks,

carl

-----Original Message-----
Carl,
Most errors of that type are adware or Winsock related.
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
[more info]
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-09-04]
Please post replies to this Newsgroup, email address is invalid
--

I've got a wierd situation. I have windows XP with a cable
modem. Last thursday 3/11 I lost all internet
connectivity. After getting the connectivity problem fixed,
I opened IE and got the message "The page cannot be
displayed". I did the usual tests, using ping and tracert
and everthing looked good.

I accidently clicked my outlook button, and it opened and
downloaded my email. But IE still won't work. I tried
Netscape and it works fine. I've deleted the hosts file so
that it can recreate it.

I'm out of options, I've tried everthing I can think of.

Can anyone help??????

Thanks,

Carl

.

 

[Frank Saunders, MS-MVP]

Mike,

Thanks for the reply. I have spy hunter and have run it
several times. The last 2 times it has found nothing. If
I've cleaned off the parasites, what file(s) do I need to
remove so that IE will work. As of today I still show no
parasites, but stil have the same problem with IE.

What do I need to do???

Thanks,

carl

No single anti-spyware program catches everything. Try the tools at Mike's
site:
http://mvps.org/winhelp2002/unwanted.htm

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/