K
Kevin
My daughter's IE has not worked for a long time. Other programs can access
the inernet just fine (i.e., Lotus Notes sends/receives email, etc...).
Symptoms: IE starts, opens a window, tries to open the home page, but the
Windows Flag icon in the upper right corner does not wave like it does when
IE is looking for web content, and you can't get any of the buttons (Stop,
Refresh, etc..) or pulldown menus to work. After a while task manager says
the program is not responding. Clicking on the close button will close IE,
but it takes several minutes before it will close, and then when it does the
"Send error report" panel opens (which of course can't send an error report
because IE doesn't work).
Last time she had this problem it was a ShopAtHome spyware problem, and the
LSPFix tool got her going again. This time LSPFix does not find anything to
fix. We ran SpyBot and got rid of a whole bunch of junk which helped speed
up her computer and reduce the number of times we had to reboot to get
anywhere with it, but IE is still dead to the outside world.
I'm beginning to think something in all the SpyWare she once had has
clobbered some DLLs that IE needs. In general, how does one look at an EXE
file to determine what DLLs it uses/needs? If I can tell what DLLs IE uses
perhaps I can refresh them all from another computer, or re-register them,
or ???
Finally, sometimes I get so tired of MS problems I start leaning to want to
use other platforms. Considering the THOUSANDS of problems people have with
IE it would be nice if MS would provide a tool of their own to fix their own
IE problems, or allow one to easily re-install IE. After all, doesn't MS
want people to use IE? Seems like a no-brainer, but I have NEVER seen any
good support from MS for IE. I have tried every which-way to re-install IE
before, and always ran into one problem or another (such as IE already
exists errors, to which I would modify the registery to say it is not
installed, and then I would get key or signature or some other errors, and
finally gave up - then found LSPFix and was cured).
Speaking of other platforms, does anyone know how to download FireFox onto a
system that can't access the web with a browser - kind of a chicken and egg
problem? Is there some FTP site that we can get FireFox from? I know we
can we download the FireFox install package on another computer, put it on a
CD or diskette and copy it to my daughter's PC - but like so many program
install packages today, does the FireFox install package require access to
the internet to pick up other install content - i.e., is this another
chicken-and-egg problem where we can't install FireFox because we don't have
a working web browser?
the inernet just fine (i.e., Lotus Notes sends/receives email, etc...).
Symptoms: IE starts, opens a window, tries to open the home page, but the
Windows Flag icon in the upper right corner does not wave like it does when
IE is looking for web content, and you can't get any of the buttons (Stop,
Refresh, etc..) or pulldown menus to work. After a while task manager says
the program is not responding. Clicking on the close button will close IE,
but it takes several minutes before it will close, and then when it does the
"Send error report" panel opens (which of course can't send an error report
because IE doesn't work).
Last time she had this problem it was a ShopAtHome spyware problem, and the
LSPFix tool got her going again. This time LSPFix does not find anything to
fix. We ran SpyBot and got rid of a whole bunch of junk which helped speed
up her computer and reduce the number of times we had to reboot to get
anywhere with it, but IE is still dead to the outside world.
I'm beginning to think something in all the SpyWare she once had has
clobbered some DLLs that IE needs. In general, how does one look at an EXE
file to determine what DLLs it uses/needs? If I can tell what DLLs IE uses
perhaps I can refresh them all from another computer, or re-register them,
or ???
Finally, sometimes I get so tired of MS problems I start leaning to want to
use other platforms. Considering the THOUSANDS of problems people have with
IE it would be nice if MS would provide a tool of their own to fix their own
IE problems, or allow one to easily re-install IE. After all, doesn't MS
want people to use IE? Seems like a no-brainer, but I have NEVER seen any
good support from MS for IE. I have tried every which-way to re-install IE
before, and always ran into one problem or another (such as IE already
exists errors, to which I would modify the registery to say it is not
installed, and then I would get key or signature or some other errors, and
finally gave up - then found LSPFix and was cured).
Speaking of other platforms, does anyone know how to download FireFox onto a
system that can't access the web with a browser - kind of a chicken and egg
problem? Is there some FTP site that we can get FireFox from? I know we
can we download the FireFox install package on another computer, put it on a
CD or diskette and copy it to my daughter's PC - but like so many program
install packages today, does the FireFox install package require access to
the internet to pick up other install content - i.e., is this another
chicken-and-egg problem where we can't install FireFox because we don't have
a working web browser?