Runtime error - can not open IE

[Guest]

I can not open IE. I get a runtime error to iexplorer.exe and says the error
causes the Runtime to terminate the program in an unusual way. I'm looking
to now either a) fix the program or b) re-install IE. I've installed
Firefox, but when I try to install IE, I'm told i need IE 5.0 or later for
upgrades. So as I don't have any working IE, I can't download a new working
version of IE. What should I do?

Thanks

 

[Vincenzo Di Russo [MVP]]

I can not open IE. I get a runtime error to iexplorer.exe and says the
error causes the Runtime to terminate the program in an unusual way. I'm
looking to now either a) fix the program or b) re-install IE. I've
installed Firefox, but when I try to install IE, I'm told i need IE 5.0
or later for upgrades. So as I don't have any working IE, I can't
download a new working version of IE. What should I do?

Thanks

Try uninstalling "Google toolbar" from Control Panel -> Add/Remove programs.
Reboot.

 

[Guest]

Didn't help. Google toolbar was not on the system until I installed Foxfire
2 hours ago. By the way, if its important, I'm using Windows 98. The
computer doesn't even let me do windows updates - it gives the same Runtime
error to iexplorer.exe. I did find some virus' earlier so perhaps that was
the original problem - this is my folks computer that I'm trying to fix.
I've also run all the spyware programs. Now just trying to re-install or fix
IE

Thanks

 

[Vincenzo Di Russo [MVP]]

Didn't help. Google toolbar was not on the system until I installed
Foxfire 2 hours ago. By the way, if its important, I'm using Windows 98.
The computer doesn't even let me do windows updates - it gives the same
Runtime error to iexplorer.exe. I did find some virus' earlier so
perhaps that was the original problem - this is my folks computer that
I'm trying to fix.
I've also run all the spyware programs. Now just trying to re-install or
fix IE

Thanks

Courtesy of Frank Saunders, MS-MVP OE.

IEXPLORER.EXE is malware. The MS program is Iexplore.exe

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
(http://aumha.org/a/parasite.htm)
(http://aumha.org/a/quickfix.htm)
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/Darnit.htm)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
http://support.microsoft.com/newsgroups