IE Error

  • Thread starter Thread starter Nash
  • Start date Start date
N

Nash

I get, "Internet Explorer has encountered a problem and
needs to close. We are sorry for the inconvenience."
Then there are two buttons, Send Error Report or Don't
send. There is also a button to see whaat the error
report contains. In that it says,
Error sigature
AppName: iexplore.exe
ModVer: 5.1.2600.1106
AppVer: 6.0.2800.1106
offset: 00016b97
ModName: kernel32.dll

Then it goes on to tell you how it is going to report the
details.

I don't have the blaster worm

Any other ideas?

Thanks, Nash
 
When does it do this? On every website, your home page, certain sites?
 
Have you tried downloading the update?

Or scan your computer for viruses.
 
Yes, did all the updates. Now my email takes forever to
come up to read and delete. If it is not one thing it is
another.

Ran scan and I am clean.
 
Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. HijackThis (http://www.merijn.org/files/hijackthis.zip; [new
URL] ) is the preferred tool to use these days. It will help to both
identify and remove any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

 
Thank you for your feedback.
I ran all these test and they say I am good to go.
No Hijackware.

Guess I will have to reformat.

Thanks, Nash
-----Original Message-----
Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and every
use, even "right out of the box". But even then, they can't catch
everything. HijackThis
(http://www.merijn.org/files/hijackthis.zip; [new
URL] ) is the preferred tool to use these days. It will help to both
identify and remove any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp


.
 
Hijack This? Did you post your log to the forum?
--
~PA Bear

Thank you for your feedback.
I ran all these test and they say I am good to go.
No Hijackware.

Guess I will have to reformat.

Thanks, Nash
-----Original Message-----
Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even then, they can't catch
everything. HijackThis (http://www.merijn.org/files/hijackthis.zip;
[new URL] ) is the preferred tool to use these days. It will help to
both identify and remove any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan.
From now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

(e-mail address removed) wrote:
Yes, did all the updates. Now my email takes forever to
come up to read and delete. If it is not one thing it is
another.

Ran scan and I am clean.


-----Original Message-----
Have you tried downloading the update?

Or scan your computer for viruses.


-----Original Message-----
On any page that is not working. Like a dead link.


-----Original Message-----
When does it do this? On every website, your home page, certain
sites?

Nash wrote:
I get, "Internet Explorer has encountered a problem and
needs to close. We are sorry for the inconvenience."
Then there are two buttons, Send Error Report or Don't
send. There is also a button to see whaat the error
report contains. In that it says,
Error sigature
AppName: iexplore.exe
ModVer: 5.1.2600.1106
AppVer: 6.0.2800.1106
offset: 00016b97
ModName: kernel32.dll

Then it goes on to tell you how it is going to report the
details.

I don't have the blaster worm

Any other ideas?

Thanks, Nash


.

.

.

.
 
Run all three of these tools weekly:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


Thank you for your feedback.
I ran all these test and they say I am good to go.
No Hijackware.

Guess I will have to reformat.

Thanks, Nash
-----Original Message-----
Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even then, they can't
catch everything. HijackThis
(http://www.merijn.org/files/hijackthis.zip; [new
URL] ) is the preferred tool to use these days. It will help to both
identify and remove any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan.
From now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

Yes, did all the updates. Now my email takes forever to
come up to read and delete. If it is not one thing it is
another.

Ran scan and I am clean.


-----Original Message-----
Have you tried downloading the update?

Or scan your computer for viruses.


-----Original Message-----
On any page that is not working. Like a dead link.


-----Original Message-----
When does it do this? On every website, your home page, certain
sites?

Nash wrote:
I get, "Internet Explorer has encountered a problem and
needs to close. We are sorry for the inconvenience."
Then there are two buttons, Send Error Report or Don't
send. There is also a button to see whaat the error
report contains. In that it says,
Error sigature
AppName: iexplore.exe
ModVer: 5.1.2600.1106
AppVer: 6.0.2800.1106
offset: 00016b97
ModName: kernel32.dll

Then it goes on to tell you how it is going to report the
details.

I don't have the blaster worm

Any other ideas?

Thanks, Nash


.

.

.

.
 
-----Original Message-----
Hijack This? Did you post your log to the forum?
Here is my log:
Logfile of HijackThis v1.97.7
Scan saved at 7:55:56 PM, on 12/19/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\iHateSpam Outlook Express\iHateSpam
Outlook Express Edition\piiserviceOE.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Nash\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start
Page = http://grizzcat2000.com/personalpage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start
Page =
http://red.clientapps.yahoo.com/customize/ie/defaults/stp/
ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customize/ie/defaults/sb/y
msgr/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL =
http://red.clientapps.yahoo.com/customize/ie/defaults/stp/
ymsgr*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL =
http://red.clientapps.yahoo.com/customize/ie/defaults/su/y
msgr/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet
Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,
(Default) =
http://red.clientapps.yahoo.com/customize/ie/defaults/su/y
msgr/*http://www.yahoo.com
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-
7695ECA05670} - C:\Program Files\Yahoo!
\Common\ycomp5_1_6_0.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-
784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0
\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0CF0B8EE-6596-11D5-A98E-
0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper
Companion\CCHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-
206D7942484F} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-
FADC6B084872} - C:\Program Files\Norton
AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-
00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-
7859DF00B1D6} - C:\Program Files\Norton
AntiVirus\NavShExt.dll
O3 - Toolbar: Pop-Up Stopper &Companion - {8F05B1A8-9D77-
4B8F-AF54-6B2202066F95} - C:\Program Files\Panicware\Pop-
Up Stopper Companion\popupus.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-
892F-0090271D4F88} - C:\Program Files\Yahoo!
\Common\ycomp5_1_6_0.dll
O3 - Toolbar: Trellian Toolbar - {71AAABE5-1F0F-11d7-BD6F-
004854603DCE} - C:\Program
Files\TRELLIAN\ToolBar\toolbar.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1
\navapw32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32
\NeroCheck.exe
O4 - HKLM\..\Run: [piiserviceOE] "C:\Program
Files\iHateSpam Outlook Express\iHateSpam Outlook Express
Edition\piiserviceOE.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft
IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN
Messenger\MsnMsgr.Exe" /background
O4 - HKLM\..\RunOnce: [ Privacy Eraser Pro] C:\Program
Files\Privacy Eraser Pro\PrivacyEraser.exe /ErIEIndex
O4 - HKCU\..\RunOnce: [ Privacy Eraser Pro] C:\Program
Files\Privacy Eraser Pro\PrivacyEraser.exe /ErIEIndex
O4 - Startup: Webshots.lnk = C:\Program
Files\Webshots\WebshotsTray.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment
Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3
\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program
Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: TurboNote.lnk = C:\Program
Files\TurboNote\tbnote.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary -
file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search -
file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
 
Thanks.

I have all three of them now and will run them weekly. I
just did the HiJackThis and posted the log.

Nash

-----Original Message-----
Run all three of these tools weekly:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


Thank you for your feedback.
I ran all these test and they say I am good to go.
No Hijackware.

Guess I will have to reformat.

Thanks, Nash
-----Original Message-----
Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even then, they can't
catch everything. HijackThis
(http://www.merijn.org/files/hijackthis.zip; [new
URL] ) is the preferred tool to use these days. It will help to both
identify and remove any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan.
From now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

(e-mail address removed) wrote:
Yes, did all the updates. Now my email takes forever to
come up to read and delete. If it is not one thing it is
another.

Ran scan and I am clean.


-----Original Message-----
Have you tried downloading the update?

Or scan your computer for viruses.


-----Original Message-----
On any page that is not working. Like a dead link.


-----Original Message-----
When does it do this? On every website, your home page, certain
sites?

Nash wrote:
I get, "Internet Explorer has encountered a problem and
needs to close. We are sorry for the inconvenience."
Then there are two buttons, Send Error Report or Don't
send. There is also a button to see whaat the error
report contains. In that it says,
Error sigature
AppName: iexplore.exe
ModVer: 5.1.2600.1106
AppVer: 6.0.2800.1106
offset: 00016b97
ModName: kernel32.dll

Then it goes on to tell you how it is going to report the
details.

I don't have the blaster worm

Any other ideas?

Thanks, Nash


.

.

.

.


.
 
And seek updates for each before you do so.
--
~PA Bear
Run all three of these tools weekly:
spybot -- http://www.safer-networking.org/
ad-aware -- http://www.lavasoftusa.com/
HiJackThis - http://mjc1.com/mirror/hjt/


Thank you for your feedback.
I ran all these test and they say I am good to go.
No Hijackware.

Guess I will have to reformat.

Thanks, Nash

-----Original Message-----
Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

You *must* seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even then, they can't
catch everything. HijackThis
(http://www.merijn.org/files/hijackthis.zip; [new URL] ) is the
preferred tool to use these days. It will help to both identify and
remove any hijackware/spyware. **Post your files to
http://forums.spywareinfo.com/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan.
From now on, do both daily.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

(e-mail address removed) wrote:
Yes, did all the updates. Now my email takes forever to
come up to read and delete. If it is not one thing it is
another.

Ran scan and I am clean.


-----Original Message-----
Have you tried downloading the update?

Or scan your computer for viruses.


-----Original Message-----
On any page that is not working. Like a dead link.


-----Original Message-----
When does it do this? On every website, your home page, certain
sites?

Nash wrote:
I get, "Internet Explorer has encountered a problem and
needs to close. We are sorry for the inconvenience."
Then there are two buttons, Send Error Report or Don't
send. There is also a button to see whaat the error
report contains. In that it says,
Error sigature
AppName: iexplore.exe
ModVer: 5.1.2600.1106
AppVer: 6.0.2800.1106
offset: 00016b97
ModName: kernel32.dll

Then it goes on to tell you how it is going to report the
details.

I don't have the blaster worm

Any other ideas?

Thanks, Nash


.

.

.

.
 

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