IE Connection problem

[Guest]

I have a new Toshiba P20 laptop, with WIN XP home, Belkin ASDL wireless router and Belkin wireless card. There are no other pc's in the network. My problem is that although I can connect to the web using icq, messenger and kazaa, when I try to open my browser and go to my home page, or any other, I get the 'cant find web page' and DNS error. Although the status indicators in the taskbar show I am connected, I have to go through the Belkin configuration setup and connect from there, and then go to my home page from there. I have installed the network card with the Belkin cd, and also tried just using Windows to install it, I have removed the Toshiba connectivity utility to keep things simpler. I also tried using a WEP key. But no matter what I try, I cannot normally go direct to a web site.....Any ideas please.

 

[Chuck]

I have a new Toshiba P20 laptop, with WIN XP home, Belkin ASDL wireless router and Belkin wireless card. There are no other pc's in the network. My problem is that although I can connect to the web using icq, messenger and kazaa, when I try to open my browser and go to my home page, or any other, I get the 'cant find web page' and DNS error. Although the status indicators in the taskbar show I am connected, I have to go through the Belkin configuration setup and connect from there, and then go to my home page from there. I have installed the network card with the Belkin cd, and also tried just using Windows to install it, I have removed the Toshiba connectivity utility to keep things simpler. I also tried using a WEP key. But no matter what I try, I cannot normally go direct to a web site.....Any ideas please.

Martin,

You could have either a simple configuration problem, or a spyware (browser /
dns hijack) problem.

Diagnostics first please:
From a command window:
1) Ping www.yahoo.com.
2) Ping 66.94.230.33.
Report error messages.
From your browser:
3) Browse www.yahoo.com.
4) Browse 66.94.230.33.
Report error messages.

Let's see what your symptoms are, then we'll continue.

Please provide ipconfig information for the computer too.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.