A
Amanda
I am reposting my problem
I went to do the first step up told me to do and that was
to install all critical updates & reboot using windows
update. well when I went to download them, they wouldn't
download. The download screen would just sit there and say
it is preparing to download. I let it sit for awhile (an
hour) and nothing happened. So I clicked cancel and got
that
illegal operation error and it shut down IE. I tried it
again after I rebooted and got the same thing. I wasn't
sure if I should go on with out the first step or not. So
please let know! Thanks again!
Amanda
all found)
I went to do the first step up told me to do and that was
to install all critical updates & reboot using windows
update. well when I went to download them, they wouldn't
download. The download screen would just sit there and say
it is preparing to download. I let it sit for awhile (an
hour) and nothing happened. So I clicked cancel and got
that
illegal operation error and it shut down IE. I tried it
again after I rebooted and got the same thing. I wasn't
sure if I should go on with out the first step or not. So
please let know! Thanks again!
Amanda
(http://vil.nai.com/vil/stinger/); then...-----Original Message-----
Dealing with Trojans & Hijackware
A. Trojans
1. Check in at Windows Update and install all critical updates & reboot.
2. Download and run Stinger
fix3. Update your virus definitions, enable Show Hidden Files
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/
2002092715262339)
and then run a full system scan in Safe Mode
(http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/
2001052409420406)
with nothing else running in background. Note the files identified and
removed then find the corresponding page for the file at your AV maker's
online support pages (e.g.,
http://securityresponse.symantec.com/avcenter/venc/data/a dware.winfavorites.html)
and follow *all* Removal steps, including editing the Registry if directed.
WinXP Only (WinME similar): If this scan finds anything, create a new
Restore Point then:
Disk Cleanup > More options > Delete all but the most recent Restore
Point.
B. Hijackware
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
CoolWebSearch Chronicles
http://www.spywareinfo.com/~merijn/cwschronicles.html
Run these tools in the following order with nothing else running in
background:
1. CWShredder v1.59.1 (no updates available currently;
all found)
..2. Ad-Aware SE (reconfigure per Post #2 in
http://aumha.org/forum/viewtopic.php?t=5877; fix all found)
3. Spybot (RTFM but generally fix everything in red)
Important: You must seek updates for Ad-Aware, Spybot, etc., before each and
every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://forum.aumha.org/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/ or
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]
So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/deviouss oftware.mspx
AumHa Forums
http://forum.aumha.org
not IE.I have a 6 year old computer with an 4.66 megabytes
processor with only 96 SB RAM. The rest of my RAM previous
got wiped out by a virus. But that was 3 years ago. I have
windows 98 the second edition. Over the years I have tried
my hardest to keep this one in at least working condition.
It still is but I have some problems. I have Ad-Aware to
keep spyware and such out of my computer and I keep
ad-aware up to date. I also have Norton Antivirus 2003
Professional Version. I have been running these together
for about a year now and there have been no problems with
them finding each other as a virus because I know that can
happen. My problem is about a week ago my Internet Explorer
wouldn't load pop-ups or links that I click that open up
into another browser. But now some load but not all. When I
first discovered the problem I ran ad-aware and norton. I
also deleted my cookies and temporary internet files. Then
I restarted. But they still wouldn't load. I waited for a
week and ran ad-aware and norton a few more times and I got
very few pop-ups back. I would say about 15% of them of
them back. I also have this other program that stopped
working. It is called Shadowfax and it is a recruiter for
the Online Role Playing game King of Chaos. It opens up
into Ms-Dos then when it loads to open the program I get
the error about the program doing an illegal operation then
the program shuts down. This program worked before as well.
It stopped working the same time my IE pop-ups stopped. I
am beginning to think that it is virus that I have not
detected but let me know what you think. It would be
greatly appreciated.
Thanks,
Amanda
PS: You are probably guessing how I sent this to you when
it pops up to reply. I am in my internet provider. It is
Compuserve 7.0 it is AOL's cheap partner. Let's just say I
prefer to use IE. Also the pop-ups work in Compuserve
.