IE 6 problem cookie problem?

[April]

A problem has just started occuring with a particular shopping website. I
called the Company but they said it is to do with my cookies and not their
website. I unable to rectify the problem by clearing the cookies and
deleting on/offline files and history. This has alway worked in the past
and now it does not. I have tried to do a "System Restore" but my system
will not allow me to restore any date and gives a msg "Restore Incomplete".

The site is www.next.co.uk. I use the search function (top middle of the
screen) and enter "144647", the search retrieves the item, I click the item
and a 2nd box appears, I select the size, then click "Add to bag" button,
(at that point the box should not disappear but it does now), then the "View
bag/checkout" (at the top right) should get updated with "1 items - £xx.xx".
It does not update the "View bag/checkout".

Please can you let me know what you think and what I could do to fix this.
Thank you

 

[SingaporeWebDesign]

Hello,

I have tried the site and it does not update the top right either.

However, if I click on the top right where it says '0 items' (after adding
to bag), the page that loads shows the total items correctly.

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Singapore Web Hosting
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Windows XP FAQ

 

[April]

Thanks for verifying this for me. I tried clicking the "0 items" after
adding an item but it did not load the item. Do you know what I should do?

Also can you please verify that "Automatically detect settings" should be
ticked under LAN Setting tab in Internet Option. I had a problem where
'Page could not be displayed' earlier today and my ISP advised that this
should be ticked. It does work now, but I wanted to verify with you that
this is correct.

 

[SingaporeWebDesign]

Hello,

That depends on your ISP.

With regards to your original problem, do logins work at other sites? Like
Google Accounts, Hotmail, Yahoo, etc?

Try setting the Cookie privacy in

Start > Control Panel > Internet Options > Privacy (tab) > Settings (slider)

to the lowest point - Accept All Cookies and see whether that works.

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

 

[April]

Yes, thanks, I tried that but the same problem occurs.

What I noted is that if I dont use 'Search' but instead goto Home>Womens (at
top left)>Click one of the pictures>then select an item from there> it goes
straight into the Basket.

 

[April]

I tried again today, but this does not work for me. I contacted the company
and I guess it's a problem with my pc. Can you please advise further...?

Thank you

 

[SingaporeWebDesign]

Hello,

At my wits end now.

You can use an alternative browser such as Firefox (free) till you find a
solution.

Also, try resetting security permissions by Tools > Internet Options >
Security (tab) > Internet > Default

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ