IE 6 & Norton

[Guest]

After installing Norton Internet Security some web pages, such as CNNSI do
not display correctly. In this web site there are drop down menus which no
longer drop down. Even after uninstalling Norton the problem still persists.
This has happened in the past but I can't remember how I corrected it.
Normally when you scroll across these menus the drop down. Here is an
example of the properties of one.

http://i.cnn.net/si/.element/img/1.0/nav/main/scorecard/nav_ncaafoot_off.jpg
The off at the end will say on when they wrok properly. Can someone please
help me figure this out? Thank you. Images are set to on in IE multimedia
settings.

 

[Robert Aldwinckle]

After installing Norton Internet Security some web pages, such as CNNSI do
not display correctly. In this web site there are drop down menus which no
longer drop down. Even after uninstalling Norton the problem still persists.
This has happened in the past but I can't remember how I corrected it.
Normally when you scroll across these menus the drop down. Here is an
example of the properties of one.

http://i.cnn.net/si/.element/img/1.0/nav/main/scorecard/nav_ncaafoot_off.jpg
The off at the end will say on when they wrok properly. Can someone please
help me figure this out?

You need to give us a URL that you are using to make this image show.
That would give us access to the script which controls the mouseover
feature you want to see.

It looks as if it could be this:

http://sportsillustrated.cnn.com/?cnn=yes

<source extract>
<a href="/football/ncaa/specials/bowls/2004" onmouseover="SI_showSubNav('SI_ncaafb_special');"
onmouseout="SI_hideSubNav('SI_ncaafb_special');"><img
src="http://i.cnn.net/si/.element/img/1.0/nav/main/scorecard/nav_ncaafoot_off.jpg" width="94" height="30" name="SI_ncaafb_special"
border="0" alt="NCAA FOOTBALL"></a>
</source extract>

So, are you allowing Active Scripting on this security zone?

What do you see if you enter this in the Address bar?

javascript:SI_showSubNav('SI_ncaafb_special')


Since you mention NIS my guess is that you have it interfering
with scripting.


HTH

Robert Aldwinckle
---

 

[Guest]

Yes, that is the correct url. Yes I am allowing active scripting. When I
enter the javascript you suggested I don't see any difference. If I
uninstall NIS and restart I still have the same problem. I have tried
disabling many of the functions of NIS to no avail. I have even put the url
in my trusted zone and allowed everything I could think of but none of it
seems to work.

 

[Robert Aldwinckle]

In this web site there are drop down menus which no longer drop down.

When I enter the javascript you suggested I don't see any difference.

I have been assuming that your cryptic example meant that you
weren't seeing the dropdown menu for the NCAA FOOTBALL header.
Just to be clear, that is what I was expecting you to acknowledge
that you weren't seeing if you tried that script fragment.
When I try that I can see the dropdown menu regardless
of the position of my mouse pointer and then right-click, Properties
on the image of the header shows the URL you were expecting:

http://i.cnn.net/si/.element/img/1.0/nav/main/scorecard/nav_ncaafoot_on.jpg

If you tried that offline, since you assume that you haven't seen
that image yet you might see a Red-X instead.


Is the source all there for that function? I just retrieved the whole page
from my TIF offline so it is all cached, including all the dropdown menus.
Besides the script source contained in the HTML page there are also
ancillary .js files, among them one called sitenav.js. I haven't bothered
checking if that is where the above function is defined but if it is and
if your version is a version corrupted by NIS and depending on the
cache-checking option you are using it is possible that IE is not getting
an uncorrupted version of it. Try pressing Ctrl-F5 for an unconditional
refresh of the page and all its components.


Good luck

Robert

 

[Guest]

If you have looked at the site then I'm sure you saw that ther are several
buttons across the page depicting different sports. If I mouse over them
none of them drop down like they did before I installed NIS. I don't see a
red X, what I see is the normal buttons, but when I mouse over them nothing
happens. I did not try the script while offline. I was online at the time.
Should I select work offline before I enter that script? I am currently at
work. When I get home I will try the ctrl-F5 and see what happens. Thank
you very much for your patience and assistance. They are both greatly
appreciated.

 

[Frank Saunders, MS-MVP IE/OE]

NIS has been known to mess up JavaScript.

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169
or
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

(WinXP users who have problems with 2a and 2b, see
http://www.mvps.org/inetexplorer/answers_9.htm)

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/kb/308260

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

I installed Windows Script 5.6 for Windows 2000 and XP. Then I deleted
temporary internet files. This fixed the problem. When I enabled Ad
blocking in NIS the problem returned. So I the told NIS ad blocking to allow
sitenav and sitenav.js and now everything is working great. Thank you both
for all your help.

 

[Frank Saunders, MS-MVP IE/OE]

I installed Windows Script 5.6 for Windows 2000 and XP. Then I
deleted temporary internet files. This fixed the problem. When I
enabled Ad blocking in NIS the problem returned. So I the told NIS
ad blocking to allow sitenav and sitenav.js and now everything is
working great. Thank you both for all your help.

You're welcome/

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx