I'd like to understand why Windows occasionally freezes

[Michael Solomon \(MS-MVP Windows Shell/User\)]

One other point, Tash, please understand that the advice I'm giving is
mostly a diagnostic aid. Also, while in this case the freeze showed no
errors in the error log, crashes often do. Last in the list of my
boilerplate response is to check for updated drivers. In my amended version
I will also mention they should look for references to those drivers in
their error log as one should follow the other....look for error log
references (which in this case did no good) and then check for updated
drivers. The process could be longer in that I could also suggest, in the
case of most other drivers, remove them and see if the problem goes away, if
it does, at least the problem is sourced, then reinstall the drivers, if the
problem returns, check for updated drivers for the device.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Thanks and agreed about the issue of declawing the mad tiger.

I think the problem lies more in the fact the operating system is generic,
having to maintain compatibility across a wide platform of different
configurations.

The device manufacturers are not always as good at creating drivers for
their device as well as making the install routine as driver aware as they
should in order to better be recognized as newer or later drivers by the
system. The OS remains relatively static, it's up to the device
manufacturers to better create drivers that address this issue.