ICS Internet Gateway not connecting.

[Guest]

I'm working on a Dell Inspiron 600m that is having trouble connecting to the
internet. The Inertnet Gateway in the Network Connection Control Panel say
"Connecting" but never does. IE7 cannot get out to the internet, but Mozilla
has no problem. No matter what page I try to browse to IE displays: "Access
Denied (policy_denied), Your system policy has denied access to the requested
URL." It doesn't matter if I use a wireless or cat5 connection, both
connections recieve IP adderesses just fine from the DHCP server. I also
noice that someting is reseting my LAN settings to use a proxy server, which
I don't. I am not sharing the internet connection so I tried diableing ICS
with msconfig, no luck. I then ran Network Connection Wizard and set it to a
direct connection, no luck. I have turned off all firewall and anti virus
software, no luck. To further confuse the issue if I use my Verizon card I
have no problems at all.

HELP anyone!!!
TIA

 

[Steve Winograd [MVP]]

I'm working on a Dell Inspiron 600m that is having trouble connecting to the
internet. The Inertnet Gateway in the Network Connection Control Panel say
"Connecting" but never does. IE7 cannot get out to the internet, but Mozilla
has no problem. No matter what page I try to browse to IE displays: "Access
Denied (policy_denied), Your system policy has denied access to the requested
URL." It doesn't matter if I use a wireless or cat5 connection, both
connections recieve IP adderesses just fine from the DHCP server. I also
noice that someting is reseting my LAN settings to use a proxy server, which
I don't. I am not sharing the internet connection so I tried diableing ICS
with msconfig, no luck. I then ran Network Connection Wizard and set it to a
direct connection, no luck. I have turned off all firewall and anti virus
software, no luck. To further confuse the issue if I use my Verizon card I
have no problems at all.

HELP anyone!!!
TIA

The Internet Gateway is your broadband router. Clicking the Internet
Gateway icon lets you monitor and control the router's operation.
Don't disable the Internet Gateway -- doing that tells your router to
disconnect itself from the Internet.

What exactly did you do in Msconfig to disable ICS? ICS shouldn't be
enabled on your computer in the first place.

Run the Network Setup Wizard again. If the Wizard detects your
router's shared Internet connection, tell the Wizard to use that.
Otherwise, tell the router that the computer connects to the Internet
through a residential gateway (which is what the Wizard calls a
router).

The firewall and antivirus programs aren't causing the problem. Turn
them back on to protect your computer.

Since Mozilla has no problem getting to the Internet, your router is
working fine. The problem is in IE7 or related settings.

In IE7, click Tools > Internet Options > Connections > LAN Settings.
Un-check ALL of the boxes on that screen, including "Automatically
detect settings".

Does IE get the "denied access to the requested URL." message for all
sites, or only for secure sites (https://)?

Does the computer have any program installed, such as parental control
software, that can control Internet access?
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

[Guest]

1. To disable ICS I unchecked the box for it on the services tab in msconfig,
I have since reenabled it with no luck.
2. Does not matter if i tell it to use a residential gateway, that was the
setting it had originally resetting it makes no difference
3. Until I can figure out what is changing my proxy settings I am leaving
the firewalls off, I have run into a similar problem where the personal
firewalls were changing proxy settings
4. I know the problem is with IE and not the router, and it does not matter
when I uncheck the proxy settings but they come back after reboot.
5. IE will not display any page even Microsoft, http or https.
6. There is no parental control software installed.

A little more info:
This computer is on my tech bench with 5 others all connect to the same
router just fine. Only this one has the "Internet Gateway" icon in Network
Connections. (In all my years working with all versions of Windows I have
never seen that icon on any computer.) If the Internet Gateway would acctualy
connect IE would probably work but it says "Connecting" and never does. Since
Mozilla doesn't use this feature it connects fine and I would be happy with
that but this also effects sending email with Outlook Express, and Windows
updates.

 

[Steve Winograd [MVP]]

The Internet Gateway is your broadband router. Clicking the Internet
Gateway icon lets you monitor and control the router's operation.
Don't disable the Internet Gateway -- doing that tells your router to
disconnect itself from the Internet.

What exactly did you do in Msconfig to disable ICS? ICS shouldn't be
enabled on your computer in the first place.

Run the Network Setup Wizard again. If the Wizard detects your
router's shared Internet connection, tell the Wizard to use that.
Otherwise, tell the router that the computer connects to the Internet
through a residential gateway (which is what the Wizard calls a
router).

The firewall and antivirus programs aren't causing the problem. Turn
them back on to protect your computer.

Since Mozilla has no problem getting to the Internet, your router is
working fine. The problem is in IE7 or related settings.

In IE7, click Tools > Internet Options > Connections > LAN Settings.
Un-check ALL of the boxes on that screen, including "Automatically
detect settings".

Does IE get the "denied access to the requested URL." message for all
sites, or only for secure sites (https://)?

Does the computer have any program installed, such as parental control
software, that can control Internet access?

[/QUOTE]

1. To disable ICS I unchecked the box for it on the services tab in msconfig,
I have since reenabled it with no luck.

Did you disable the service named "Windows Firewall/Internet
Connection Sharing (ICS)"? Enabling that service does not mean that
ICS is enabled. ICS is only enabled if you have explicitly configured
a network connection to be shared.

2. Does not matter if i tell it to use a residential gateway, that was the
setting it had originally resetting it makes no difference'
OK.

3. Until I can figure out what is changing my proxy settings I am leaving
the firewalls off, I have run into a similar problem where the personal
firewalls were changing proxy settings

OK. I've never heard of a firewall changing proxy settings. I know
for certain that the Windows Firewall doesn't change proxy settings.

4. I know the problem is with IE and not the router, and it does not matter
when I uncheck the proxy settings but they come back after reboot.
5. IE will not display any page even Microsoft, http or https.
6. There is no parental control software installed.

So we have to find out what's changing the proxy settings.

A little more info:
This computer is on my tech bench with 5 others all connect to the same
router just fine. Only this one has the "Internet Gateway" icon in Network
Connections. (In all my years working with all versions of Windows I have
never seen that icon on any computer.) If the Internet Gateway would acctualy
connect IE would probably work but it says "Connecting" and never does. Since
Mozilla doesn't use this feature it connects fine and I would be happy with
that but this also effects sending email with Outlook Express, and Windows
updates.

The Internet Gateway icon is supposed to appear on all computers if
your router is configured to create it. To prevent your router from
creating the Internet Gateway, access the router's web-based setup
page (usually at an address like http://192.168.0.1 or
http://192.168.1.1) and disable the router's "Universal Plug and Play
(UPnP)" capability.

What happens if you start the computer in "Safe mode with networking"?
If IE7 works in that mode, but not when you start the computer in
normal mode, some startup program is causing the problem.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com