ok to begin I am a beginning computer user I have been alll through the posts about the isearch removal and tried everthing suggested but still cannot get rid of this thing can anyone help me
Cindy,
ISearch is one of the current variants of crapware that requires expert advice,
and careful diagnosis, to remove. Trying others diagnoses may be like trying
somebody else's medicine, instead of going to the doctor for diagnosis and
prescription. Please get expert advice, as outlined below.
How current is your virus protection? Try one or more of these free online
virus scans, which should complement your current protection:
<
http://www.bitdefender.com/scan/license.php>
<
http://www.pandasoftware.com/activescan/com/activescan_principal.htm>
<
http://www.ravantivirus.com/scan/>
<
http://security.symantec.com/ssc/home.asp>
<
http://housecall.trendmicro.com/housecall/start_corp.asp>
Now check for, and learn to defend against, additional problems.
First, download LSP-Fix and WinsockXPFIx from <
http://www.cexx.org/lspfix.htm>,
and CWShredder from <
http://www.majorgeeks.com/download4086.html>. All are
free.
Next, close all Internet Explorer and Outlook windows, then run CWShredder.
Have it fix all.
Now check for, and remove, spyware. Get HijackThis
<
http://www.majorgeeks.com/download.php?det=3155> and Spybot S&D
<
http://www.safer-networking.org/index.php?page=download>. Both free.
1) Install and run Spybot. First update it ("Search for updates"), then run a
scan ("Check for problems"). Trust Spybot, and make all recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately. Save the
HJT Log.
<
http://forums.spywareinfo.com/index.php?showtopic=227>
3) Have your HJT log interpreted by experts at one or more of the following
forums (and post it, or a link to your forum post, here):
<
http://forums.net-integration.net/>
<
http://forums.spywareinfo.com/>
<
http://spywarewarrior.com/index.php>
<
http://forums.tomcoyote.org/>
<
http://www.wilderssecurity.com/>
If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
